About the role
DEPARTMENT
Supply Chain Services – Logistics & Travel
FUNCTION OF DEPARTMENT
Supply Chain Services (SCS) is recognised internationally as a foremost supplier of high quality procurement services. It delivers a complete suite of supply chain products through agency, trading and health logistics consulting services.
The Logistics and Travel Team includes Greenshields Cowie Ltd (GSC), a forwarding and shipping agency which provides logistics planning, cargo movements and quality inspection on an individual or project basis; warehouse planning, systems, management and training; and Phoenix Travel Group Ltd, the in-house retail travel company.
MAIN JOB PURPOSE
To be a major part of the Control Tower operation for one or more Key Clients of GSC. Reporting through a Key Client Manager (KCM) and as part of a small Control Tower team, to provide freight forwarding support services and/or Order Management services for named key clients. Arrange movement of cargo, and other related logistics services using all modes of transport. Under the guidance of the KCM and Logistics Executive, liaise regularly with all parties to a shipment, tracking updates and the management of suppliers. Responsibility for handling both sales and purchase invoices.
MAIN RESPONSIBILITIES OF JOB
Logistics
Working on instructions of the KCM, provide a logistics service in compliance with company quality systems and standards of ethical practice, aid donor guidelines and end user requirements, through:
Sourcing freight requirements
Clarify requirements with client where necessary
Determine the most appropriate means of transportation, considering cost and time factors
Identify sources to meet specification
Quoting Clients
Provide quotes taking into consideration relevant criteria and ability to comply with company terms and conditions.
Make recommendations and agree contract with the client.
Negotiate cost reductions with suppliers where appropriate
Contract Management
Confirm acceptance with client
Prepare contract documents as required
Liaise with freight company / supplier/Inspection as necessary to monitor progress, ensure timely delivery including customs clearance.
Arrange payment to freight suppliers
Prepare invoices for clients
Resolve issues arising
Client Relationship
Maintain an on-going relationship with the client, keeping client informed, responding to needs and developing solutions.
Liaise with other CA departments as required.
Business Development
All quotes submitted to be held centrally on Cargowise
Feedback to be sought on all proposals submitted
Any other duties as appropriate to the position, as requested
Requirements
Qualification
Degree level, or equivalent working experience preferable but can be a training position if candidate has sufficient relevant commercial experience in a suitable environment
Experience
Experience in a commercial environment, ideally shipping or airline industry , or international logistics / procurement on client side.
About what’s on offer
Crown Agents offers a competitive benefits package.
About us
You’ll be working with Crown Agents which is a high impact social enterprise passionate about transforming the future for millions of people. Since our creation in 1833 we have worked across the globe to improve public services and drive economic growth. Our expertise is finding new solutions to difficult problems for clients in the areas of health, governance, economic growth, humanitarian action and supply chain services. We work with and train leaders at local, national and international level to achieve lasting change drawing on our insight and experience.
Crown Agents is committed to diversity and will promote diversity for all candidates at all times as well as a business culture that reflects that belief. Crown Agents will treat everyone equally irrespective of race, religion, colour, sex, age, national origin, disability or sexual orientation, and places an obligation upon all staff to respect and act in accordance with the policy. Crown Agents shall not discriminate unlawfully when deciding which candidates are selected for interview, or in any terms of employment, and will ensure that each candidate is assessed only in accordance with their merits, qualifications and abilities to perform the role. Crown Agents is committed to being an organisation enhanced by diversity and encourages applications from anyone who shares our values and commitment to improving the lives of communities affected by poverty or conflict.
About what's on offer
Crown Agents offers a competitive benefits package.
