Organizational Change Manager – Business Transformation Office
ICF is seeking an experienced Organizational Change Manager to join our Business Transformation Office (BTO) — a central team driving strategic corporate initiatives across the organization. In this role, you will partner with operational, technical, and functional leaders to deliver impactful change strategies that enable successful transformation. You will report directly to the Director and play a critical role in shaping how change is managed and embraced across ICF.
Key Responsibilities
Serve as a trusted advisor to initiative leadership, executive sponsors, and C-level steering committees.
Collaborate with the internal change management team and act as a key member of the Business Transformation team.
Champion the Change Management Community of Practice, fostering alignment across corporate and operational functions.
Design and execute stakeholder engagement strategies to drive awareness, understanding, and adoption of change initiatives.
Enhance and standardize change management methodologies, tools, and best practices.
Develop and implement communications and training strategies, including supporting materials and job aids for end users.
Partner with corporate communications and other teams to ensure timely and effective messaging of project milestones.
Required Qualifications:
Bachelor’s degree
Minimum 5 years of experience applying change management principles, methodologies, and tools; (Ex: Prosci®)
Minimum 5 years of experience collaborating with project teams and familiarity with project management principles
Minimum 3 years supporting technology initiatives and translating highly technical concepts into learning materials (e.g., job aids) for end users
Minimum 2 years of experience leading internal change teams and supervising direct reports
Ability to write, edit, and quickly deliver high-quality communications on behalf of high-visibility leadership
Preferred Qualifications:
Experience managing change initiatives that impact people and organizational behaviors
Demonstrated experience to build and execute strategies and provide overall change management consultation and direction to the business and leadership
Strong executive presence and ability to navigate at all levels of an organization
Expertise in developing organization-wide communication strategies
Exceptional interpersonal skills and ability to build productive partnerships
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Forms, and Visio)
Professional Skills:
Excellent verbal and written communication skills, including experience with developing and delivering presentations, editing, and proofreading
Ability to simplify complex and technical concepts into clear, actionable content
Adaptability to thrive in a fast-paced, sometimes ambiguous, work environment
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$118,807.00 - $201,971.00
Applications will be received until this position is filled.
About the Organization
ICF Macro, an ICF International company, is dedicated to improving lives worldwide through service to the public sector. For more than 40 years, Macro has supported the success of governments and businesses by delivering high-quality, research-based solutions to complex problems.
ICF Macro has provided scientifically rigorous survey and policy research that has helped shape public health policy and programs worldwide. For the US Agency for International Development?s MEASURE DHS program, ICF Macro has conducted more than 200 national surveys in 75 countries over the past two decades.
Core competencies in research and evaluation, social marketing, management consulting and information technology are complemented by in-depth expertise in areas including global health, housing, education, international development, child labor, HIV/AIDS, diversity, and more.
ICF Macro is headquartered in the Washington, DC area and maintains offices across the United States. We have conducted projects for private and public sector clients in more than 120 countries.
Start Your Application
Applications for this position must be completed on the recruiting organization's website.
