Monitoring and Evaluation Specialist, Costa Rica, DOS INL/WHP

  • Entry-level, Full-time staff position
  • Posted on 17 June 2020
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Job Description

About Us

Are you passionate about driving programs focused on foreign assistance? Do you want to be part of an organization that offers meaningful assignments and opportunities to expand your skills and expertise? At Dexis, you will experience a corporate culture of inclusiveness, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.

About the Position

The Bureau of International Narcotics and Law Enforcement Affairs (INL) is part of the Department of State’s multi-faceted response to transnational crime. INL’s Office of Western Hemisphere Programs (WHP) plays a key role in leading the development and synchronization of U.S. foreign assistance in the region by strengthening criminal justice systems, impeding the movement of illegal narcotics, and minimizing corruption. INL/WHP’s support is tailored to bolster the capacity of partner countries through regional and country-specific programs.

Dexis’ 24-person team supports INL/WHP in developing monitoring and evaluation (M&E) policies and procedures; creating performance measures; supporting, managing, and conducting data collection efforts across the hemisphere; and developing an M&E data management system. Dexis creates performance indicators, translates them into a data management system, and designs corresponding reporting templates. The team works in five sectors: transnational crime, counter-narcotics, criminal justice, corrections, and border security.


The Costa Rica M&E Specialist will work with the M&E Coordinators, WHP, Posts, implementers, and all other relevant partners to determine the most effective and efficient data collection methodology for selected indicators and will be in charge of collecting all data that originates from entities within Costa Rica. Data collection effort may include (but are not limited to), submitting data requests to host governments, partnering with NGOs or other government partners, researching open source data, and working with private entities, or designing and implementing surveys and interviews.

This person will become a subject matter expert in all INL/WHP programs in Costa Rica and will coordinate with the D.C.-based team to ensure the measures being developed are standardized across the region. They shall draft Performance Measurement Definition Forms (PMDFs) for selected indicators and work with their D.C.-based counterparts, implementers, and Post to determine how the data will be collected, displayed, and reported. This individual will collect all performance measure data in Costa Rica in compliance with the INL/WHP reporting cycle.

This person will be called upon to design measures and collect the data for smaller and more local projects, which will be done in coordination with the D.C.-based team. They shall respond to data calls and produce written and oral reports and presentations on performance measures from Costa Rica when requested. This individual will also brief decision-makers when requested and will ensure continuity of operations by guaranteeing the transfer of all data, standard operating procedures, and knowledge are transferred to the appropriate INL/WHP staff upon completion of the contract.

This will be a full time (defined as at least 40-hour work week) position based in or near San Jose, Costa Rica. This position will require remote work while the individual is undergoing the required security checks (MRPT certification or RSO vetting). This position may ultimately be based in a U.S. Embassy facility however this is dependent on the individual’s ability to obtain and hold either a MRPT certification or RSO vetting approval as well as the availability of space in Embassy facilities. Local Nationals are especially encouraged to apply.


Minimum Requirements:

  • At least two (2) years of experience in monitoring and evaluation, strategic planning, foreign assistance, and/or performance management
  • Ability to obtain MRPT certification (if US Citizen or Third Country National) or successful RSO vetting approval (if Local National)
  • At least two (2) years of experience with data collection and management
  • FSI Level 4/4 English and Spanish
  • Proven ability to deliver a quality written product and presentations in English
  • Be based in San Jose and able to attend meetings at the U.S. Embassy
  • High level of knowledge of the laws, customs, current events, and governmental institutions of Costa Rica
  • Experience in a customer-facing position, with the ability to interact with government officials
  • Ability to travel to D.C. and to any required city in Costa Rica
  • Ability and experience presenting results in presentations and written reports
  • A moderate level of experience and competency with data analysis and producing quality descriptive data visualizations
  • Basic knowledge of statistical analysis and software
  • Proficient computer skills including Microsoft Word, Excel, and Outlook
  • Master’s Degree or two (2) years of post-graduate education

Preferred Requirements

  • Experience with technical writing or report production
  • Knowledge or experience with international narcotics and law enforcement-related programs
  • Experience supporting the Government Accountability Office, Office of Inspector General, U.S. Department of State, Department of Justice, USAID or other similar government partners
  • Experience with PowerBI or other similar business intelligence software
  • High level of competency with statistical analysis and statistical programs
  • Experience supporting Non-governmental Organizations

Are you looking for a company that offers meaningful program assignments and opportunities to develop professional skills and expertise? At Dexis, staff are empowered to be part of the decision-making process and collaborate with colleagues and management across the company to satisfy our clients. We create transparency in our operations with our clients and employees; and we offer our people opportunities to grow and challenge themselves in meaningful ways. Dexis follows a “find a way or make a way” business directive, and we’re paving the way for innovative management solutions in the global development and security assistance arenas worldwide. As a Dexis employee you will be challenged, empowered, and mentored. That’s how Dexis goes “all in.” How will you?

If you are passionate about this opportunity, submit your application by clicking the apply for this job online button.

Only those applicants who meet the above criteria will be contacted for interview.

Dexis is an equal opportunity employer offering employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship, physical or mental handicap, or status as a disabled or Vietnam Era veteran of the US Armed Forces.

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