Monitoring, Data Analytics & Reporting Officer

  • Mid-level, Full-time staff position
  • Posted on 16 January 2025

Job Description

GLOBAL EMERGENCY GROUP, INC.

 WITH CREDENCE MANAGEMENT SOLUTIONS, LLC

IN SUPPORT OF

USAID’s Bureau of Humanitarian Assistance

Monitoring, Data Analytics & Reporting Officer

POSITION ADVERTISEMENT

LOCATION: Remote

DURATION: Full-time position

START DATE: ASAP

COMPENSATION: $85,000-105,000 depending on experience, plus benefits

-----------------------------------------------------------------------------------------------------------------------------------------

Background

The United States Agency for International Development (USAID) Bureau for Humanitarian Assistance (BHA) is the lead federal coordinator for international disaster assistance. BHA provides and coordinates U.S. Government (USG) international humanitarian assistance to save lives, alleviate human suffering, and reduce the physical, social, and economic impact of rapid and slow-onset disasters by supporting at-risk populations to build stable foundations to withstand humanitarian shocks and stresses.

Team Credence, through the Bureau for Humanitarian Assistance Support Contract (BHASC), provides operational and administrative support to BHA enabling USAID humanitarian assistance and 24/7 response capability. There are 5 Tasks within the BHASC. Task 3 Field Program Support ensures that BHA’s constantly evolving field support requirements are met.

Global Emergency Group, Inc. (GEG) is the Task 3 Field Program Support lead for Team Credence and BHASC. Founded in 2007, GEG supports Team Credence and BHASC through the provision of readiness and operational response support services to BHA as it responds to crises around the world. The GEG headquarters is near Winchester, Virginia with our global team based all over the world. For positions that directly support Task 3 of the BHASC, such as this one, the expectation is to work hybrid telework in support of global operations that are directed from primarily from Washington D.C. with deployment to field support operations on an as-needed basis.  

The Monitoring, Data Analytics & Reporting Officer (MDARO) is primarily responsible for coordinating, under the direction and guidance of the Deputy Manager, Task 3 Field Program technical support related to monitoring, data collection, data analytics, information management and reporting support activities.

Task 3 is responsible for providing support to BHA overseas field teams to complement services that USAID provides. Field program support may entail procuring goods and services, including locating and contracting for housing, offices, transportation, procurement, storage, service contracting, and 3rd party monitoring. Additional services and goods may be provided to BHA according to their field program requirements. Field program support will be provided in the field by deployed in-person personnel to BHA program locations or remotely from headquarters or other locations, depending on the task order requirements specified by BHA. The following subtasks are included as part of Task 3 Field Program Support:

Subtask 3.1: Provision of Facilities, Accommodations, and other Field Team Support. Provide the BHA field team with facilities, goods, and services required to sustain operations. Such support includes:

·       Locating and contracting for housing and office facilities, in coordination with BHA staff, ensuring adherence to any requirements for such facilities

·       Purchasing highly specialized supplies such as remote-location kits and personal protective equipment to sustain BHA field teams

·       Handling the procurement, storage, inventory, and distribution of items required by BHA field teams, including supplies and equipment procured through other BHA mechanisms

·       Contracting for equipment, supplies, vehicles, and other items to support BHA teams as directed by BHA

Subtask 3.2: Acquisition Support in the Field. Upon arrival in-country, support BHA efforts with procurement capability to further BHA programmatic objectives. Such support includes:

·       Collaborating with BHA staff to identify potential recipients and designing the program and monitoring approach

·       Obtaining relevant and appropriate concurrence and consent for sub-contracts in accordance with task order terms and conditions

·       Drafting and issuing sub-contracts to international or local organizations, ensuring adherence to USAID and federal requirements and dollar thresholds for such awards

·       Monitoring and evaluating the award deliverables

Subtask 3.3: Closeout. Close out BHA field operations in accordance with USAID and USG requirements. Develop closeout plans, including administration, information, finance, procurement and management, within the required timeframe. Closeout plans should be cost effective and include, but not be limited to closeout and disposition of equipment; records; vehicles; supplies; and office/residential termination.

Requirements Overview

The Monitoring, Data Analytics & Reporting Officer is primarily responsible for coordinating, under the direction and guidance of the Deputy Manager, Task 3 Field Program technical support related to monitoring, data collection, data analytics, information management and reporting support activities.

Scope of Work

Position Description

The Monitoring, Data Analytics & Reporting Officer will be responsible for essential Task 3 technical support that helps to ensure the highest levels of technical programming excellence.

The Monitoring, Data Analytics & Reporting Officer will:

·       Report to the Task 3 Deputy Programs Director

·       Ensure that Task 3 Field Program Support services are meeting the highest levels of BHA and Team Credence satisfaction

·       Complete Task 3 Field Program Support activities in a timely manner to ensure that Team Credence meets required deliverables

·       Collaborate with Task 3 Field Program Director(s), Field Coordinators, Field Monitors and other Task 3 personnel to ensure robust technical performance by the Task 3 team

·       Assist Task 3 Field Support personnel as solicited with technical inputs

·       Make continuous adjustments in response to feedback and performance measurements in order to improve Task 3 performance

·       Promote the safety of support team personnel

·       Communicate consistently and as appropriate with the Task 3 Team, Team Credence and BHA regarding technical standards, technical good practices and Task relative progress

·       Coordinate and ensure delivery of all necessary reports, information and presentations needed for Task 3 constituencies

·       Provide technical support activities to assist the global GEG network and resources in being optimally ready to support Team Credence and BHA at any time and for any potential crisis response requirement

·       Facilitate recommendations, innovations and a culture of learning that continually improves the effectiveness of Task 3 Field Program Support operations

·       Contribute on a regular basis to generating new solutions and ideas to the benefit of Task 3 Field Program Support services

·       Respond as needed on field support teams mobilized to respond globally in support of BHA

Position Qualifications

·       Education and Experience:

o   BA/BS and 2 years or relevant experience, OR

o   MA/MS, OR

o   High School Diploma and 6 years of relevant experience

o   Experience must culminate in a set of responsibilities similar to those of this position

  • Must be a US Citizen and be able to obtain and maintain a minimum of a USG-issued Secret-level Security Clearance for the duration of employment

·       Exceptional attention to detail

·       Excellent communications skills – written and verbal

  • A commitment to humanitarian principles
  • Proven ability to develop and contribute to a strong team
  • A demonstrated high level of personal responsibility, self-motivation and leadership ability
  • Demonstrated professional aptitude that includes, but is not limited to, being responsible, disciplined, adaptable, accountable, client-focused and having a strong work ethic
  • “Can-Do” attitude and ability to overcome significant challenges by using problem-solving techniques, open-mindedness and adaptability
  • Strong team, problem-solving and inter-personal skills
  • Knowledge and proven ability in risk management, security and safety in complex environments
  • Strong relationship builder and communicator with experience leading diverse teams and partnering with a wide range of stakeholders
  • Proven respect of others regardless of age, gender, economic status, cultural background, nationality, religion, political affiliation, race or sexuality
  • Values consistent with the GEG Way including integrity, honesty, courage, acting in an honorable manner and respect of all others
  • Exceptional communication skills are essential and the ability to work effectively in other languages is highly desirable

Competencies/Performance Criteria

  • Customer Service: Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image
  • Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to ensure obligations are met.  Pursues efficiency and effectiveness and adheres to organization policies and procedures
  • Interpersonal Skills: Demonstrates ability to work in cooperation with others and communicate effectively with co-workers, supervisors, subordinates, clients, and other outside contacts
  • Continual Learning: Assesses and recognizes own strengths and weaknesses; pursues professional development that is aligned with organizational role, contribution, and goals. Proactively shares knowledge with others to foster learning across the organization
  • Innovation: Takes initiative to propose new ideas/approaches and demonstrates ability to find new and better ways to accomplish work

Travel Frequency

The Monitoring, Data Analytics & Reporting Officer completes periodic and field programming support missions on an as needed basis. The exact number of field missions will be determined based on evolving Task 3 activities and requirements.

Working Conditions

This position is classified Remote with the employee expected to be online and work normal Washington DC work hours. The position will adhere to security management directives and policies as prescribed by the office.

Benefits & Leave

As a full-time employee, the Monitoring, Data Analytics & Reporting Officer will have access to Global Emergency Group’s full benefits package (provided separately).  

About Global Emergency Group

Founded in 2007, GEG is a benefit corporation that supports vulnerable people affected by crisis in 52+ countries by providing a broad range of humanitarian support services to a wide range of organizations, including the United Nations, the International Red Cross and Red Crescent Movement, donor governments, companies, major international and national NGO’s and local communities. Every day, these organizations and communities rely on GEG’s emergency response expertise, and on the combined capabilities and dedication of its people to implement strategies, find solutions and seize opportunities to assist the world’s most vulnerable people.

Global Emergency Group is committed to being an equal opportunity employer and recruiting people of diverse backgrounds and experiences. GEG does not discriminate on the basis of race, religion or belief, colour, gender, sex, sexual orientation, marital status, family structure, age, medical condition, disability, ancestry, national origin or ethnic group. All recruitment decisions are made on the basis of qualifications, merit and business need.

As a part of Team Credence, Global Emergency Group provides field support to USAID ’s Bureau of Humanitarian Assistance.

How to Apply:

Please send your motivation letter and CV in English to talent@globalemergencygroup.com no later than 7 Feb 2025, with Monitoring, Data Analytics & Reporting Officer as the subject title of your email.

Please note that only shortlisted candidates will be contacted.  References will be contacted after interview. 

About the Organization

About Global Emergency Group

Founded in 2007, GEG is a benefit corporation that supports vulnerable people affected by crisis in 52+ countries by providing a broad range of humanitarian support services to a wide range of organizations, including the United Nations, the International Red Cross and Red Crescent Movement, donor governments, companies, major international and national NGO’s and local communities. Every day, these organizations and communities rely on GEG’s emergency response expertise, and on the combined capabilities and dedication of its people to implement strategies, find solutions and seize opportunities to assist the world’s most vulnerable people.

Global Emergency Group is committed to being an equal opportunity employer and recruiting people of diverse backgrounds and experiences. GEG does not discriminate on the basis of race, religion or belief, colour, gender, sex, sexual orientation, marital status, family structure, age, medical condition, disability, ancestry, national origin or ethnic group. All recruitment decisions are made on the basis of qualifications, merit and business need.

As a part of Team Credence, Global Emergency Group provides field support to USAID ’s Bureau of Humanitarian Assistance.

Similar Jobs