Navigators- Affordable Care Act (ACA) NJ & PA

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University Research Co., LLC (URC)/Center for Human Services (CHS)
New Jersey, United States | Pennsylvania, United States
Apply by 23 May 2013
Mid-level , Full-time staff position
Posted on 23 April 2013

Job Description

Navigators- Affordable Care Act (ACA) NJ & PA

CHS is currently seeking Navigators to assist people who will get insurance through state health insurance Exchanges, such as small businesses, self-employed or people who do not have access to insurance through their employers. The Navigator will provide individuals and families with the information necessary to determine which health insurance option best fits their needs, and then help them enroll in their plan of choice.


· Knowledge of current public coverage pro­grams, including Medicaid and CHIP.

· Experience conducting outreach and applica­tion assistance to low-income consumers in establishing financial eligibility for public programs.

· Ability to serve consumers with limited English proficiency, low literacy, and limited experience with insurance.

· Expertise and accessibility aids to assist people with disabilities.

· Familiarity with health insurance, including benefits, cost-sharing requirements, and how managed care works.

· Ability to translate complex policy and insur­ance jargon into plain language.

· Aptitude to learn and communicate how ad­vanced premium tax credits (APTC) work, as well as the financial implications of tax credit reconciliation; and

· Knowledge of local resources such as com­munity health centers, health and human services, and immigrant-related resources.


· Work requires the level of knowledge typically acquired through completion of two years of occupationally-specific education or an Associate’s degree in Human Services or related field with a minimum of one to 3 years of experience.

· Work requires the ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations. Fluency in Spanish is preferred.

· Work requires the analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles.

“Contingent on Contract Award”

CHS is an E-Verify Employer

CHS is proud to be an Equal Employment Opportunity employer.

We value and seek diversity in our workforce.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

About the Organization

Organization Description

Center for Human Services (CHS)
For over 40 years, the Center for Human Services (CHS) and its for-profit affiliate, University Research Co., LLC (URC), have focused on improving the quality of and access to health, social, and education and vocational services in the U.S. and abroad. Founded in 1968, the CHS is the non-profit 501(c)3 affiliate of the Maryland based University Research Co., LLC. CHS seeks to improve the quality of life, access to social and health services, and the educational and vocational achievements of under-served populations throughout the United States and abroad. In addition, CHS provides technical expertise and innovative training, always honoring and respecting the culture of affected populations.

CHS' Mission: To help clients meet today's challenges and take advantage of tomorrow's opportunities by providing a comprehensive array of education, training, advocacy, and health-related programs and services.