Job applications are no longer being accepted for this opportunity
Job Description
About the role
The role will also provide support in the full range of IT computer problems, installing and configuring systems, diagnose hardware/software faults and solve technical application issues either in person or via remote connections. It is therefore essential that applicant is aware this role requires wide range of O365, application and network skill set to deliver a first-class support service and ensure IT Support runs within agreed SLA’s.
Role Summary:
- O365, PowerApps, Power Platform and Common Data Service configuration and practical use
- SharePoint and Teams administration and support with the goal to increase overall business and user adoption
- Azure and Active Directory maintenance
- Service Desk and General IT support
- Cyber awareness and action
- Documentation and Governance
- Automated deployment of software applications, security patch management and end-point configuration
- Contribute to the rollout of the laptop replacement program
- Assist in the management of business system implementations
CIUK IT has a third-party IT infrastructure managed service in place to support on-premise Firewalls/Servers/Switches and Data Storage across London, European Servers and VPN’s
About CARE
CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places. We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.
At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact
About You
We are seeking someone who has the following:
- Ability to provide training/knowledge transfer to Servicedesk team members and staff
- SharePoint maintenance, planning and migrating information from File Shares to SharePoint sites and applications
- As part of the Servicedesk team, be adept at managing change and facilitate new technologies
- Involvement in IT projects, assisting in Implementation of new/replacement systems in line with annual IT objectives
- Implementing solutions on Power Platform Power Apps, Flow and Power BI
- SharePoint Site administration/page creation, provisioning and bespoke workflow creation.
- Active Directory, User Management, Group Policy & Login scripts
- Asset and life cycle control
- High level understanding of security concepts
- Experience in the Manage Engine suite of products – AD Manager, Desktop Central, ServiceDesk Plus is highly desirable but not essential
Closing date for applications: 23:59 Wednesday 25th of May 2022
About the Organization
CARE International is one of the world?s largest independent relief and development organisations, working in more than 70 countries and benefiting over 45 million poor and marginalised people.
We are a practical, hands-on organisation with thousands of programmes around the world dealing with the wide range of issues that keep people trapped in poverty ? from HIV and AIDS, discrimination and a lack of clean water to not being able to make a decent living or living in slums.
We are not looking for quick fixes, but lasting solutions. CARE often tackles the wider systems of government or business in order to make change happen. Wherever we work, our focus is on making positive and lasting changes to people?s lives and reducing their long-term dependency.
With 60 years of experience behind us, CARE?s programmes are grounded in an in-depth understanding of how poverty keeps people trapped from one generation to the next. But we do not just lean on past experience ? we are also innovating and looking for new ways of helping people help themselves.
We are also ready to respond in times of need when disaster strikes by providing emergency relief to survivors of natural disasters, wars and conflicts. As we have often already been working in countries for years, we are well placed to do this. And afterwards, we remain with communities long after the cameras have left and initial relief efforts are completed to support initiatives that equip people to rebuild their lives and to face the future with renewed confidence.
While CARE is a large international organisation, with more than 12,000 employees worldwide, we have a strong local presence. More than 90 per cent of our staff are citizens of the countries where our programmes are run and who work with local contacts and expertise. CARE has no political or religious affiliation.
