Position Overview
We are excited to offer an excellent opportunity for an entry level development professional who is interested in gaining skills in operations and administration areas, to join SEED Madagascar (SEED) as our Operations and Administration Officer.
SEED Madagascar is a UK charity dedicated to creating long-term, sustainable change in partnership with communities in the southeast of Madagascar. We integrate high-quality community health, WASH, education, rural livelihoods and conservation programmes, while contributing to international best practices through research and publications.
This role is an office-based role within a team of national and international staff with occasional support in the field to our Conservation Research Team. This post is at the heart of our mission, and the diversity of activities undertaken will provide wide-ranging experience for an early career development professional who can effectively and efficiently deal with a comprehensive range of tasks related to the complex world of overseas development.
This position is ideal for someone who is passionate about providing a wide range of support to SEED’s team including providing high quality administrative support across the policies and procedures, managing the recruitment of international staff, leading on onboarding for incoming staff and our marketing and support of our short-term conservation programme volunteers.
Duties and Responsibilities:
1. Provide pre-departure logistical support and advice with visas, hotels, flights, accommodation, medication etc to new international staff and short-term conservation volunteers
2. Lead on supporting international staff during their initial time with SEED including arrival, orientation, social inclusion, cultural understanding, housing and integration into the SEED team
3. Provide pastoral care, working with line managers to ensure that new and existing international staff and volunteers’ wellbeing is supported
4. Support the Conservation team in Sainte Luce on providing orientations and pastoral care of volunteers when required
5. Support the Communications team with advertising the volunteer programme and helping volunteers to increase their fundraising efforts
6. Support on creating, editing and writing website content and resources to ensure organisational and project information is up-to-date
7. Support on the recruitment of international staff, including the advertisement of vacancies
8. Assist in the preparation of reports for internal and external audiences including Annual Reports and Malagasy Ministry reports
9. Work with the Director of Operations and Programmes, and the International Operations Manager in developing, updating and implementing organisational databases, systems, policies and procedures across the NGO
10. Oversee the training schedule for international staff and work alongside national and international staff to increase their skills and capacity, providing mentoring or training where appropriate
11. Work alongside the IT Officer to provide basic IT and equipment management support
12. Support with the writing of minutes and note taking across the organisation
13. Support project teams where required to develop systems to manage donor compliance, or support with financial or administrative reporting requirements
14. Ensure all of SEED’s policies and procedures are evident throughout the work of the department, including those for safeguarding, whistleblowing and anti-corruption, and undertake continual training to ensure these are always promoted
15. Assist with administration tasks and any other tasks required by the International Operations Manager or Director of Programmes and Operations in line with the tasks of the post
Required Skills & Experience/Person Specification
DEADLINE: 25 August 2025