Operations Manager

  • Mid-level, Short-term contract assignment
  • Posted on 29 June 2020
  • Save for later

Job Description

Job Purpose
Reporting to the Head of Country Office in Yangon, the Operations Manager provides technical leadership to ensure the optimal coordination and direct management of resources required for the effective and efficient implementation of IFRC-supported COVID-19 response as well as other new emergency operations in Myanmar.

Job Duties and Responsibilities

  • Negotiate, plan and mobilize IFRC resources in support of the National Society in the assessment, planning, and implementation of the emergency response.
  • Ensure that IFRC technical leads work closely with the managers of MRCS departments in all related programming roles and responsibilities, providing advice and recommendations that carefully consider local capacity and context.
  • Along MRCS, build alliances and partnerships with other emergency actors to enhance the implementation of IFRC-supported emergency operations. Includes supporting the National Society to enhance its position vis-à-vis national and international coordination mechanisms.
  • Guide IFRC technical leads to develop programme approaches which strengthen and develop the structures, capacity and performance of the National Society. Entails analyzing and understanding its current strengths and weaknesses and ensuring provision of necessary technical and material support particularly in relation to the ongoing crises.
  • Promote and assist the integration of humanitarian priorities and interventions with relevant counterparts in the National Society.
  • Ensure that the response is based on frameworks and approaches that are consistent with or have considered national and international standards and guidelines, as well as IFRC policies, procedures and tools.
  • Assist the National Society, IFRC membership and external partners in the achievement of planned outcomes and deliverables following quality standards, in a timely fashion, and within budgets.
  • Ensure a robust and coherent monitoring of the situation and its potential evolution so that humanitarian interventions are responsive to current and emerging needs and threats.
  • Work with the IFRC Asia Pacific Disaster and Crisis Unit (DCU) and Health Unit to develop, implement and review contingency planning for identified threats in operational areas, as well as the development of capacities within the National Society for emergency response.
  • Support the National Society in setting up the structures needed to ensure that all components of the response are identified, planned and carried out in a coordinated, collaborative and integrated manner with Movement and external partners.
  • Support the National Society in developing and implementing operational standards, tools and procedures that ensure quality, consistency and sustainability of emergency response interventions.
  • Together with the National Society, the Head of Country Office and the Programme Coordinator, represent IFRC in coordination meetings and forums involving national authorities, national and international agencies, donors and other partners in the country.
  • Support the National Society in establishing an effective information management system for the response, including statistics.
  • Work with the IFRC Asia Pacific PMER Unit and the National Society to ensure that planning and reporting requirements are met in a timely and efficient manner.
  • Advise on the need of additional human resources and support deployments in coordination with the Head of Country Office and the HR departments and/or surge desk of the Asia Pacific Regional Office (APRO).
  • Ensure sound financial management is applied to all IFRC-supported operations within the National Society, including ensuring that budgets are monitored, problems are identified, and solutions implemented in timely and effective manner.
  • Manage operational budgets to ensure that expenditure relating to IFRC-supported operations is within income and approved ceilings, in compliance with IFRC finance procedures and in line with donor earmarking requirements.


  • University degree, or equivalent qualifying experience, in relevant area is required.
  • Basic Delegates Training Course or IMPACT. FACT, ERU, RDRT training is required.


  • At least 5 years of disaster management experience, including managing staff is required.
  • Field experience in coordinating and managing disaster and crisis management projects and activities especially population movements is required.
  • Work experience with RC/RC is required.
  • Experience in project cycle management including proposal development, budgeting and reporting, monitoring and evaluation is required.
  • Good knowledge and relevant work experience in the regional context is preferred.

Knowledge, skills and languages

  • Effective team and project management skills is required.
  • Good analytical skills and solution-oriented is required.
  • Good mentoring and capacity development skills is required.
  • Ability to work well in a multicultural team is required.
  • Excellent stress management skills is required.
  • Demonstrated accountability is required.
  • Fluently spoken and written English is required.
  • Good command of another IFRC official language (French, Spanish or Arabic) is preferred.

Competencies and values
Values: Respect for diversity; Integrity; Professionalism; Accountability

Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust

Functional competencies: Strategic orientation; Building alliances; Leadership; Empowering others.

DEADLINE: July 13, 2020

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