Planning, Monitoring, Evaluation, and Reporting Officer

Job Description

Job Purpose

The PMER Officer is responsible for maintaining the PMER framework for the operation and for further developing and ensuring quality PMER systems and processes and for the effective delivery of these during the operation. This role provides direct technical advice and guidance to operational leadership and to technical programme managers in all areas of PMER - planning, monitoring, evaluation/review, reporting, learning and accountability. The Officer will also be responsible for strengthening PMER capacity of the NS(s) in the Central Asia Region and ensuring core competencies in PMER. The PMER Officer will ensure PMER is central to operational strategy and delivery and that PMER standards and deadlines are adhered to in the operation, to support quality programming, accountability and learning. Where possible engagement with major donors, especially as far as building and maintaining relations, developing proposals are concerned, will be an integral part of the job.

Job Duties and Responsibilities

Planning

• Lead and guide the IFRC planning process to develop quality plans for the operation, ensuring engagement and compliance from all management, technical and support teams to a results-based and adaptive process.
• Ensure compliance with IFRC standards for planning
• Set up systems and guidance to support the development of quality plans.
• Provide technical advice and support to the Head of Country Cluster Office (HoCC) and teams to ensure quality plans (e.g. design of the Logframe and indicators) and support the coordination of the plans from the different teams/NSs to bring together a coherent and high-quality Plan of action.
• In addition to the existing results-based management approach to planning, promote an adaptive management approach to planning, working closely with Information Management (IM) colleagues to ensure that feedback and lessons learned inform the evolution of the operational response.
• Ensure that PMER is well represented and supported in the operational planning and budgeting and in operational management.
• Verify that monitoring and evaluation activities are incorporated into the plan and budget and plan for their implementation of the relevant monitoring systems and reporting deadlines from the outset.
• Maintain good communication and liaise with technical / operational counterparts, particularly IM and National Societies’ (NS) relevant staff, to ensure that plans are informed by accurate and relevant information.

Monitoring

• Support the development and implementation of a M&E plan for the operation, including outlining data sources, collection methods (quantitative and qualitative methods), frequency, and audience.
• Design and establish system(s) to collect reliable and timely monitoring data that captures the operation’s implementation and informs operational management and quality programming.
• Assist with the development and implementation of monitoring tools and activities to capture and provide reliable and timely monitoring data to inform quality programming.
• Work closely with IM and Community Engagement and Accountability (CEA) colleagues to ensure that planned monitoring is well informed by available information / data and engages with and reflects the voice of the affected population.
• Undertake field monitoring visits with technical and NS’ teams.
• Support or prepare analysis of monitoring, through reports, data visualization and ensure it is evidence based, user-friendly and accessible for those managing the operation, to inform decision-making.
• Coordinate with external actors to maximize coordination and collaboration around data collection, to benefit from secondary data and reduce duplication and the negative impact of assessment fatigue.

Evaluation / Review

• Prepare, design and implement any necessary surveys, such as baseline surveys, reviews, evaluations or lesson learning exercises or other relevant studies, in response to operational requirements.
• Participate in any internal reviews of operational progress, including lesson learning reviews
• Verify all review or evaluation work is evidence based and considers the outcomes, as well as the outputs of the response, to ensure that this informs future operational decision-making and quality programming.

Reporting

• Establish and manage a reporting timetable and deadlines for the operation and monitor this timetable to ensure all agreed deadlines have been met.
• Manage efficient and effective quality control and delivery of reporting on the operation (e.g. Ops Updates, situation reports, information bulletins, and other relevant reports) and ensure all reports are clear, accurate and informative.
• Ensure that all reporting on the operation is compliant with the IFRC’s standards and formats.
• Collaborate with technical and support managers, particularly finance, to ensure compatibility between narrative and financial information in all reports and for any pledge-based reporting.
• Support the efficient and effective delivery of emergency reporting on the operation (including ops updates, situation reports, information bulletins, facts & figures or other relevant reports).
• Check that all reporting on the operation is compliant with the IFRC’s standards and formats.
• Maintain good communications with technical / operational counterparts and NS staff and volunteers to ensure reports are informed by accurate and relevant information.
• Collaborate with technical and support managers, including finance and PRD, to ensure compatibility between narrative and financial information in all reports and for any pledge-based reporting.

Accountability

• Ensure the accountability focus of all PMER work across the operation
• Promote a culture of accountability with management
• Manage the evidence-base of monitoring and evaluation work on the operation, to inform accountability to donors and partners

Learning

• Ensure that learning from all monitoring, reviews or evaluations in accessible and relevant, and can be used to inform operational decision-making and the direction of the operation
• Set up systems and forums for capturing and sharing operational learning

Education

• Graduate degree in a relevant humanitarian or Social Sciences, ideally studies relating to data management, statistics etc.
• Post-graduate qualification in a PMER or related field

Experience

• 3 years’ experience working in PMER
• 3 years’ experience working for the RCRC Movement or civil society sector is preferred
• Experience working in an emergency response context is preferred
• Background in data collection, management, analysis and presentation methods and tools, and ability to set up systems and procedures for reliable data collection and management
• Demonstrable track record of managing a high value programme for an NGO or a CSR programme for a corporation

Knowledge, skills and languages

Required

• Skills in supporting organizational learning, accountability and performance
• Strong analytical and written skills, including report writing and presentation skills
• Strong skills in designing and using PMER concepts, tools, and best practices
• Knowledge of results-based or adaptive management systems and processes
• Knowledge and skills around results-based planning (logframe) and setting up robust planning systems for complex programmes
• Knowledge of assessment, survey and monitoring methodologies and experience implementing them
• Fluently spoken and written English and Russian

Preferred

• Knowledge of IFRC’s PMER systems and standards, including the IFRC planning and reporting system, the IFRC Results’ Matrix, Apple, Business Objects etc
• Knowledge of evaluation and review for disaster response or recovery work
• Good command of another IFRC official language (French, Spanish or Arabic)

Competencies and values

• Movement context, principles and values
• National Society Capacity Strengthening
• Coordination
• Assessment
• Direction Setting and Quality Programme Management
• Information Management
• Resource Management
• Safety and Security
• Transition and Recovery
• Community engagement and accountability
• Protection, Gender and Inclusion
• Environmental Sustainability
• Collaboration and teamwork
• Conflict Management
• Interpersonal Communication
• Cultural awareness
• Judgement and decision making
• Motivating Others
• Personal resilience
• Integrity

Closing date (Geneva time zone): 25-10-2020