OBJECTIVES OF THE PROGRAMME
Working under WHO’s Thirteenth General Programme of Work (GPW 13), Outcome 4.3 (Improved financial, human, administrative resources management towards transparency, efficient use of resources and effective delivery of results), the Department of Procurement and Supply Services (SUP) aims to ensure high-quality, consistent and responsive supply services through a collaborative approach to procurement hence supporting an efficient delivery of WHO programmes. The Global Procurement and Logistics Unit (GPL), which is an integral part of SUP and is based at the WHO Global Service Centre (GSC) in Kuala Lumpur, provides a variety of administrative, operational and strategic services to WHO and partner entities related to the procurement and supply of goods and services, with a particular focus on Global Contracting and Procurement, Global Shipping, and Global Processing.The Global Shipping team (SHP) within GPL is responsible and accountable for sourcing and quality controlling cost effective and efficient shipping services, which deliver all internationally purchased and stocked commodities, in support of WHO operations globally.
DESCRIPTION OF DUTIES
Under the direct guidance of the Procurement Officer - Shipping and Logistics, Global Shipping Team Lead, and the overall guidance of the Unit Head, Global Procurement and Logistics (GPL), the incumbent is a professional expert in supply chain management with significant knowledge of shipping and logistics, including on rapid deployment and emergency response systems, who oversees international shipping operations at WHO. For this purpose, and upon request by the supervisor, the incumbent engages, coordinates and partners with key emergency and non-emergency supply chain stakeholders within and beyond the organization, to ensure an effective and integrated end-to-end supply chain approach to WHO’s shipping operations.
Duties to be performed include:
- Leads assigned shipping operations maintaining the highest standards of supply chain efficiency; rapidly deploys commodities to affected areas at the onset of a crisis; draws on the extended teams’ geographical and port-pair expertise; leverages economies of scale to obtain desired service levels.
- Provides guidance and technical advice on freight forwarding, shipping, customs clearance, and related services to GPL stakeholders. With particular attention to value for money and vendor performance, ensures compliance with WHO procurement policies, processes, and industry best practices; utilizing expert knowledge of category management and service management.
- Ensures shipping data requirements are duly captured and made available to relevant stakeholders, through relevant supply chain management and monitoring tools.
- Actively participates in SUP/GPL management meetings, engages in continuous collaboration and coordination with colleagues in BOS and World Health Emergencies programme (WHE) at the HQ, regional and Country Office levels, contributing to the development and implementation of agreed strategies and initiatives.
- Captures lessons learnt, elaborates, and submits approaches for final approval in accordance with comprehensive technical requirements.
- Actively participates in WHO’s shipping network, building regional and national shipping, customs clearance, last mile distribution capacity, while facilitating the rollout of systems, tools and policies.
- Oversees assigned administrative processes and transactions.
- May be designated as Officer in Charge of the Global Shipping team during the absence of the supervisor.
- Other duties as required.
REQUIRED QUALIFICATIONS
Education
Essential:
- University degree in supply chain management, logistics management, transportation management, business administration or other relevant area to this position.
Desirable:
- Chartered Institute of Purchasing and Supply (CIPS) qualifications or alternate equivalent.
- A supply chain operations reference (SCOR-P) qualification of alternate equivalent.
- Membership of Chartered Institute of Logistics and Transportation (CILT) or alternate equivalent.
- A valid certification in Dangerous Goods transportation in accordance with the rules and regulations of the International Air Transport Association (IATA) and/or the International Civil Aviation Organization (ICAO) and/or International Maritime Organization (IMO).
Experience
Essential:
- At least two years of international experience in sourcing and quality controlling the delivery of shipping services, preferably in a large international organization.
- Demonstrated experience managing emergency shipping requirements.
- Demonstrated experience at the international level.
Desirable:
- Experience in the practical application of global or regional strategic sourcing approaches, which may include category management, contract negotiation or contract management.
Skills
- Sound knowledge of international shipping and logistics processes and best practices.
- Some knowledge of WHO or UN procurement and logistics policies, procedures, rules and technical guidance notes would be an advantage but is not essential.
- Knowledge of ERP systems.
- Effective communication and negotiation skills.
- Very good organizational skills, ability to meet deadlines.
WHO Competencies
Use of Language Skills
Essential:
- Expert knowledge of English.
Desirable:
- Intermediate knowledge of French.
