Job Description

World Learning seeks two Program Associates to play a vital role on the Latin American (LatAm) Youth Programs Team in the acquisition, management, design, and implementation of programs for high school students and adult mentors. These three to four week exchanges are based in the United States, or select countries in North, Central and South America, and focus on civic education, community service, and youth leadership development with students from across the Americas. These positions entail involvement in grant oversight and management, programming, and on-the-ground participant interaction.

The Program Associate is a professional, full-time position that requires excellent interpersonal and cross-cultural skills, as well as project management skills to facilitate in-person and virtual international exchanges. The Latin American Youth Teams’ current portfolio includes the Youth Ambassadors Program and Jóvenes en Acción.

Responsibilities

Grants Management

• Ensure that Department of State guidelines are followed and deliverables are met;
• Support the design and development of grant proposals, in response to new funding opportunities;

• Support the standardization and development of the Youth Ambassadors Program;

People Management and Supervision

• Work collaboratively on a team including Manager, Program Officer, Operations Coordinator, Interns, and Program Facilitators;

• Supervise, train and monitor program Interns;
• Assist in monitoring and supporting World Learning’s partner organizations that implement the host community segments of the programs;

• Maintain communication with participants, partners, and staff and act as liaison for questions and problems;
• Support the management of approximately 5-6 seasonal Program Facilitators during the three to four week exchange implementation;

• Assist in providing supervision of participants during the Mexico City, Mexico; Charlottesville, VA; Brattleboro, VT; and/or Washington, DC programs segments;

• Support student management, including responding to health, discipline, and behavioral issues;

Budgeting and Financial

• Support the management of SubAward agreements with partner organizations;
• Support and track financial payments, reimbursements, and reconciliations for LATAM Team exchanges, in compliance with Finance Department requirements and guidelines;

Program Design and Management

• Support the design, delivery, and evaluation of leadership and dialogue curriculum, and cross-cultural communication trainings in Brattleboro, VT, Washington, DC, and potential other locations;
• Assist in all aspects of program workshops, including logistical, financial, and programmatic arrangements;
• Assist in the preparation and dissemination of materials to Department of State, program partners, field staff/in-country consultants; and participants as needed;
• Assist US Embassies and partners, in coordinating the application, interview, and selection process for all youth and adult participants;
• Support US Embassies in SalesForce management and troubleshooting;

• Assist with monitoring and evaluation data collection and analysis using surveys and analytics;

• Deliver trainings related to program content to Program Facilitators and facilitate workshops with students, as needed;
• Coordinate and maintain alumni communication and activities;

Administrative and Logistical Support

• Support in the creation of quarterly and ad hoc reports for funders and program partners;
• Prepare, disseminate and track pre-departure documentation for all program participants;
• Manage vender relationships, logistics, and meals for all segments of the US exchanges;
• Support coordination with the Operations Team in the management of travel and lodging arrangements for participants and seasonal Program Facilitators, and ASPE health benefits, the Incident Reporting Tools and DS-2019s for participants;
• Support the On-Call Support system during program implementation;
• Use social networking and online project management tools to monitor projects and to increase overall program visibility to funder and external audiences;
• Support in the creation and maintenance of content for Interactives page, website and blogs;
• Maintain comprehensive participant and alumni databases; and
• Handle other tasks as assigned.

Requirements

• Master’s Degree plus one year of related work experience, or a Bachelor’s Degree with two years of related work experience;
• Understanding of experiential education and youth empowerment pedagogies, with demonstrated examples of incorporating these pedagogies in professional work;
• Experience with international programs, event management, or youth programming
• Experience with virtual programming and digital communication, and monitoring and evaluation of projects;
• Excellent written and verbal communication skills in the English language, with understanding of social media as a professional tool to enhance visibility;
• Computer proficient, i.e. comfortable with Microsoft Office suite (Word, Excel, PowerPoint et al), cloud-based document management and online project management tools;
• Knowledge of USG procurement policies and grant management;

• Knowledge of and experience with proposal development, project design, grant management, and budgeting;

• Team-oriented and collaborative work style, while skilled in managing independent tasks and deadlines;
• Creative problem-solver and adaptable, with strong attention to detail;
• International residence or international travel experience, with demonstrated cross-cultural competencies;
• Second language abilities (preferably Spanish or Portuguese);

• Demonstrated ability to manage multiple tasks simultaneously, coordinate activities in multiple locations (U.S. and overseas), and to prioritize competing tasks;

• Regional experience in Latin America and the Caribbean;
• Knowledge of and experience working with Salesforce;
• Willingness to work outside of regular business hours as needed during high travel season.

About the Organization

For more than 85 years, World Learning has worked to create a more peaceful, sustainable, and just world. Our education, development, and exchange programs help people find their voices, connect with their communities, and strengthen the institutions that form the backbone of a democratic society. With our support, these emerging leaders tackle critical global issues like poverty, conflict, and inequality.

As a thriving international nonprofit organization with impact in 150 countries, World Learning works across six major program areas. We’re hard at work improving global education to ensure schools and teachers have the tools they need to support students — including English language instruction through our TESOL teacher training. We encourage civic engagement in communities around the world, and we strengthen institutions so that they can best serve their constituencies. Our workforce development programs help people cultivate the hard and soft skills they need to succeed. And we offer people-to-people exchanges for people of all ages who seek professional and academic enrichment.

All World Learning programs are grounded in five key approaches: experiential learning, leadership development, inclusive practices, innovation, and grants management. We believe in partnering with local experts, organizations, and institutions to find solutions that will truly work for each community. Together, we create the foundations for a better tomorrow.

World Learning is a member of the World Learning Inc. family, which also includes The Experiment in International Living and School for International Training.

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