Program Coordinator

Job Description

Position Summary

The Program Coordinator will report directly to the Director of Program Implementation and will both backstop UCP’s international program portfolio. UCP Wheels is currently implementing USAID-funded programs in Indonesia, El Salvador, Nicaragua, Ukraine, and China and provides technical assistance in other countries to partners on an as-agreed basis.

The Program Coordinator will be responsible for supporting and backstopping staff and program implementation in all field offices from our headquarters office in North Hollywood, California. S/he is pivotal to ensuring professional communications and workflow between UCP HQ, UCP Field Offices, UCP partners, and UCP donors. The Program Coordinator will be responsible for supporting the organization in meeting its objectives in a timely and compliant manner, as well as inputting to program and partnership development in coordination with HQ and field leadership.

Major Responsibilities

• Primary point of contact on day-to-day programming questions affecting his/her portfolio
• Coordinate and manage project and grant planning and implementation needs at the HQ and top-line level in partnership with field leadership and the Director of Program Implementation
• Backstop USAID-funded programs, ensuring that department-wide deadlines are met, projects are progressing effectively, and USAID regulations are being fulfilled
• Work with the Director of Program Implementation to identify short-term program objectives; develop and execute strategies to meet these objectives
• Coordinate logistics for all program activities
• Translate program documents from English to Spanish and vice-versa
• Provide day-to-day support to the Director of Program Implementation, including the management of consultants, interns, and volunteers
• Other responsibilities as assigned

Representative Sample of Activities You Will Engage in as the Role Holder

• Help field offices to draft and/or update work plans
• Manage award modifications with donors
• Write, edit, or compile reports
• Draft Terms of Reference for partnerships, activities, consultants, and other needs
• Liaise with local governments, partners, and others during the cycle of program implementation
• Represent UCP at international meetings, conferences, and events
• Review and/or monitor field finances and work as main point of contact between field offices and HQ finance team in resolution of financial issues
• International procurement
• Conduct needs or capacity assessments
• Backstop or lead program development activities as required by Director of Program Development with approval from Director of Program Implementation
• International and domestic travel, up to 30% of the time. Must be able to handle complications that arise during international travel between offices with independence.
• Other activities as assigned or required

Key Capabilities

• Understanding: USAID regulations, NGO program management standards, the CRPD, and issues/best practice that affect our constituents. Knowledge or experience with JSI, World Vision, or similar health and/or rights-focused INGOs would be an asset.
• Language: Bilingual Spanish-English with ability to provide quality written and verbal translation (non-simultaneous)
• Influencing: Gets others to accept ideas by using convincing arguments; creates a win- win situation.
• Communications: Skilled in creating written and oral communications for various audiences. Ability to convey complex ideas through brief, simple materials. Experience and credibility when presenting materials to multiple audiences.
• Planning: Experience in complex project planning.
• Risk Management: Possesses good judgment and ability to understand and/or manage risk issues within international NGO programming. Knows when to elevate a risk to upper management for consideration.
• Project Management: Experience backstopping complex, partnership-oriented projects, leading or supporting multiple teams in wide geographical areas who are all working in parallel, including coordinating with peers to achieve desired outcomes, and tracking and reporting on progress to senior leadership.
• Collaboration: Effective at working with others to reach a common goal or objective.
• Relationship Building: Ability to build and maintain productive long-term relationships with key stakeholders.

Interdependencies with Other Functions:

Works across multiple functions with multiple teams including program management, finance, logistics, administrative, partnership, and executive representatives both domestically and internationally.

Reporting Relationships:

Reports directly to the Director of Program Implementation. Directly and independently supervises consultants, interns, volunteers and future program management support staff as required.

Key Performance Indicators:

• All sites are in full compliance with USAID and other donor regulations
• Field leadership is supported in a timely and effective manner
• Work planning, reporting, and program management activities are conducted effectively, fully, without error, and within established deadlines
• Programs are backstopped in a manner that is cultural sensitive and fully supportive of field leadership and Director of Program Implementation

Position Requirements:

• Minimum 3-5 years work experience, preferably with an international organization. Volunteer experience with Peace Corps or VSO is considered applicable by the hiring manager.
• Prior experience working in developing countries preferred
• Knowledge of USAID regulations required
• Self-motivated and self-directed. Ability to work independently and initiate new activities
• Computer skills: expertise in Word, Excel, Power Point required
• Flexibility and ability to prioritize and multi-task
• Fluency in English & Spanish required
• Strong communication skills both verbally and written
• Willingness to travel internationally as needed

To Apply

Please email resume and cover letter to jobs@ucpwheels.org Subject Line: Program Coordinator

Salary: This positions falls within middle management banding and is negotiable between $45,000 and $52,000 depending on experience and salary history.

This is a full-time, exempt position at a 501(c)3 non-profit organization based in North Hollywood, California. Relocation expenses are not authorized.

About the Organization

About UCP Wheels for Humanity

Founded in 1996, UCP Wheels for Humanity (UCP Wheels) increases access to mobility and improves quality of life for children and adults with physical disabilities in developing countries. UCP Wheels works internationally, providing technical assistance and works in partnership with local organizations and governments to increase access to mobility, improve the lives of people with mobility impairments and advocates for the rights of persons with disabilities to have the tools necessary to live in dignified ways.

As a local partner, we believe that our programming is most effective when it addresses the roots of local, systemic issues. We believe that the best solutions are locally owned and scalable for impact; they are sustainable and based in solid principles of good service provision; innovative when innovation is needed but always solidly based on the fundamentals of best practice. As a global organization, we believe that our activities should safeguard the rights of persons with disabilities while providing the best possible solutions to systemic issues that they and their governments face. We believe that everyone should live a life without limits.

Our core services include the provision of appropriately fitted wheelchairs and technology; empowerment and rights-based programs for persons with disabilities; technical training for service providers, NGOs, governments, and business; and advocacy in support of full inclusion and systemic changes that benefit and empower persons with disabilities.

For more information, please visit www.ucpwheels.org.