Program Manager, NIH NIAID Professional, Scientific, and Technical Support Services

Job Description

Position Summary

Social Solutions is seeking a Program Manager for the anticipated National Institutes of Health (NIH) National Institute of Allergy and Infectious Diseases (NIAID) Professional, Scientific, and Technical Support Services (PSTSS) IDIQ. The PSTSS IDIQ will provide professional, scientific, and technical support services to support NIAID’s current and emerging research priorities by NIH in Bethesda, Maryland. Support includes specialized scientific support related to basic, translational, and clinical research; vaccine research; general laboratory research at Biosafety Levels 2, 3, and 4; veterinary and scientific research in Animal Biosafety Levels 2, 3, and 4 environments; and bioinformatics and computational biology.

The Program Manager will provide overall leadership, direction, and oversight of day-to-day activity management and task order response. This position will be contingent upon award and is expected to be a full-time remote role with occasional travel to Bethesda, MD, US.

Responsibilities

• Serve as the primary point of contact with NIH.
• Lead the supervision of all aspects of contract and task order work, including employee identification and management, dissemination of information, and submission of reports and other contract deliverables.
• Respond to task order requests and provide central management and oversight of task orders under this award.
• Work collaboratively with NIH leadership, field project managers, technical officers, contracting officers, and contracting officer representatives to carry out acts to support and respond to task orders, ensure mutual understanding of expectations, and adapt to emergent changes in the operating context.
• Select, place, support, and provide technical and administrative direction and guidance to all technical experts carrying out technical requirements.
• Prepare meeting agendas, minutes, briefings, speeches, papers, letters, manuals, job aids, or other documents at the request of the contracting officer representative.
• Design, develop, and deploy dashboards and related tools.
• Develop and maintain components of task project schedules for tracking task/sub-tasks specifically identified by the contracting officer representative.
• Ensure quality and control methods are applied consistently and transparently for all contracted tasks and functions.
• Work with Social Solutions to oversee compliance and performance (financial, operational, technical, etc.) of the IDIQ contract and subsequent task orders.
• Support the development and delivery of high-quality materials and presentations aimed at different audiences, including decision-makers.

Qualifications

• A Bachelor’s degree or higher in business administration, human resources, management, scientific research or clinical environment, or another relevant field.
• At least five (5) years of experience in program management overseeing and/or performing staffing, budgeting, scheduling, and client interaction.
• At least five (5) years of experience successfully managing and leading high-performing teams.
• Demonstrated experience in a scientific research environment, clinical environment, or a Federal agency preferred.
• Superb interpersonal, communication, presentation, and facilitation skills.
• Advanced professional proficiency in written and spoken English.
• NIH client experience preferred.

About the Organization

Social Solutions International, Inc. (Social Solutions) is a Hispanic and woman-owned business emphasizing quality research and evaluation, training and technical assistance, and institutional support services. We are a mission-driven organization that believes that superior science can improve the world. Social Solutions is dedicated to the creation of social and health solutions to improve the welfare of underserved populations worldwide.

Social Solutions is a large, thriving business with a fun atmosphere that encourages creativity, new ideas, and employee health and well-being. We put our employees first and use empathetic leadership, taking a genuine interest in our employees’ lives and the challenges they face in and out of the workplace. Diversity, equity, inclusion, and accessibility (DEIA) are integral to our company culture, and we are continuously striving to enhance our DEIA efforts across our company. You will feel like a contributing member of a growing team and company that has flexibility to enhance processes and procedures quickly to improve performance and growth. We help our employees carve out a professional pathway that has mutual benefits for them and Social Solutions. Social Solutions also offers exceptional compensation and benefits, detailed below.

Equal Employer

Social Solutions offers competitive salaries and comprehensive benefits. Please submit your resume online at www.socialsolutions.biz.

Social Solutions is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability status, sexual orientation, gender identity or any other characteristic protected by law.