Job Description
Program Quality Manager, Laos
Job Responsibilities:
- Support the Country Representative in providing strategic direction for the design of CP strategic frameworks and plans, including resource mobilization strategies to optimize the impact of programming interventions in line with regional and agency strategic priorities.
- Lead where appropriate and contribute to high-quality project design incorporating project management standards and MEAL methods, appropriate to scope, context and technical requirements of projects. Coordinate planning of activities for particular projects to ensure integration of program interventions and efficiency in implementation.
- Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance assessment for direct reports.
- Contribute to creating and maintaining the proper conditions for learning. Help establish a safe environment for the sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to small deficiencies. Promote accountability, learning and knowledge management as part of the implementation of the MEAL policy.
- Coordinate with CP operations staff to ensure appropriate project budgeting and efficient use and stewardship of project material sources.
- Coordinate the identification, assessment and strengthening of appropriate partnerships with local non-profit associations (NPA) and the appropriate application of partnership concepts, tools and approaches.
- Lead, with support from the Country Representative, in the business development cycle to ensure quality proposals per agency and donor standards.
- Coordinate technical assistance and capacity strengthening for project teams and partners in project management standards and related MEAL, business development and operational activities. Help identify training opportunities, develop training curriculums and deliver trainings.
Typical Background, Experience & Requirements:
Education and Experience
- Master’s Degree in International Development, International Relations or relevant field.
- Minimum of 5 years work experience in a program management position with progressive responsibilities for an international NGO.
- Good experience in project grants management, including project design, budget preparation, expenditure tracking, monitoring and evaluation, reporting, etc., preferably for projects funded by multiple public donors, including USAID.
- Experience with successful business development activities capturing public and/or private donor funding.
- Excellent English writing skills.
- Experience engaging partners and strengthening partnerships.
- Staff management experience and abilities that are conducive to a learning environment.
- Some experience and abilities in capacity strengthening - developing curricula and facilitating trainings.
- Experience using MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, and knowledge sharing networks.
Personal Skills
- Strong strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions.
- Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
- Team leadership abilities
- Presentation and facilitation skills
- Proactive, resourceful, solutions oriented and results-oriented
Required/Desired Foreign Language
- English is required; Lao language is a plus
Travel Required (include percentage of required travel, if applicable)
- 25% travel to CRS Laos sub-offices required. Trips are usually four nights, five days. Occasional travel to regional meetings in Bangkok, Thailand or Phnom Penh, Cambodia.
Key Working Relationships:
Supervisory: PQ Coordinator, Senior Project Officer
Internal: Head of Operations, Finance Manager, Admin Officer, Sr. Admin and HR Officer, Chief of Party, Deputy Chief of Party, MEAL Manager, Deputy Regional Director for Program Quality, other Mekong sub-regional programming staff, including Sub-Regional Head of Programs, ESA Regional Strategic Growth and Business Development Manager
External: Other INGO actors, local NPA partners
Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- Trusting Relationships
- Professional Growth
- Partnership
- Accountability
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
NOTE: Applications will be accepted until the position is filled.
