Protection Manager

  • Mid-level, Full-time staff position
  • Posted on 22 June 2020
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Job Description


The overall responsibility of the Protection Manager will be to develop, implement, and monitor integrated protection programming to improve the protection environment of vulnerable refugee, IDP and host communities. The Protection Manager is responsible for incorporating general protection, child protection (CP) and gender-based violence (GBV) activities based on identified needs and in coordination with other Global Communities activities. The Protection Manager reports to the Director.


* Identify protection needs through desk reviews and conducting protection needs assessments.
* Develop and implement an integrated protection strategy according to needs.
* Manage the implementation of protection activities, including mobile protection teams, awareness campaigns, and safe spaces.
* Supervise protection staff, through daily communication and regular guidance.
* Ensure quality information management and confidentiality of beneficiary information.
* Develop and implement a capacity building plan for protection staff, through training and ongoing mentoring.
* Actively engage with the relevant coordination groups to ensure programming aligns with the priorities of the humanitarian response and initiatives.
* Apply a multi-sectoral response to protection through coordination and integration with other relevant sectors within Global Communities (FSL, WASH, Shelter).
* Ensure activities run according to minimum standards and best practices and are appropriate for the context, in line with minimum standards for CP and GBV and humanitarian principles.

* Recruit protection staff as needed to conduct activities.
* Promote and support staff care and well-being, including interventions were needed.
* Conduct regular monitoring of activities and ensure quality of services and minimum standards, through completing monitoring reports and providing regular feedback to the staff.
* Compile and review reports as required by the donor, capturing activities’ progress, lessons learned, community needs and reconcile against activities planned and quality standards.
* Coordinate with security, finance, logistics, and other relevant department to ensure activities are implemented smoothly and without adding risk to beneficiaries or staff.
* All other job related duties as assigned by supervisor.

Knowledge, Skills and Abilities

* Familiarity with key protection guidance, including the IASC Guidelines for GBV interventions in humanitarian settings, Child Protection Minimum Standards.
* Good understanding of humanitarian principles, international human rights laws, and the Syrian context.
* Good understanding of protection interventions, including child/women-friendly spaces, Psychological First Aid, psychosocial support, and case management.
* Ability to develop and conduct trainings on CP, GBV and protection issues.
* Demonstrated ability to work with limited supervision and manage programming remotely.
* Strong written and oral communication skills
* Strong organizational and team building skills.
* Good negotiation and problem solving skills.
* Integrity, transparency, and strong work ethic.
* Computer/word processing and standard office software skills.
* Fluency in English required, and Arabic preferred.


* A Bachelor’s degree in a related field with 8 - 10 years of related experience or a Master’s degree with 5 - 8 years of related experience.
* A Minimum of five years’ work experience in protection programming is required.
* Experience in humanitarian coordination particularly in area of CP and/or GBV is required.
* Experience conducting protection assessments and analysis of appropriate response.
* Experience writing reports in English.

Only selected candidates will be contacted.

An applicant or employee may request a reasonable accommodation at any time. Global Communities will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Essential functions are typically performed in an office setting with a low level of noise .

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