• Senior-level, Full-time staff position
  • Posted on 23 February 2021
  • Syrian Arab Republic
  • Closing on 22 March 2021
  • Current

Job Description

The Protection Program Manager will be responsible for Program Implementation and mainstreaming within CARE NES interventions in line with CARE’s protection policy and global standards.

Under the guidance of the Deputy Director of Programs and with ongoing input from technical gender and protection experts, the Program Manager will be ensuring that CARE’s core values are promoted and procedures are complied with.

The Protection Manager will manage day-to-day communication with field teams and providing general guidance on field activities implemented by partners. S/he will contribute to the development of training/capacity building materials, and will oversee training sessions and providing coaching and mentoring to partner staff and CARE field teams on the ground. S/he will work closely with other units to support routine program management activities, such as financial tracking, and procurement and logistics processes.

The Program Manager will coordinate closely with CARE’s monitoring and evaluation team to ensure ongoing program monitoring and documentation, and will contribute to report writing and program/proposal development as needed. The Program Manager will also work closely with CARE’s other Program Managers to ensure strategic integration where possible.

The Protection Program Manager will lead the implementation of the protection program strategy to ensure CARE’s intervention is timely, effective and relevant to a range of needs. S/he will manage the protection team, providing training, mentoring and capacity building for CARE staff and potentially for partner agencies as well.

Job Responsibilities:

Project Design and Implementation

• Advise, design and implement appropriate protection programming, with special focus on interventions that can build upon existing programming.

• Provide programmatic and technical leadership on protection activities, ensuring strategic direction of project operations.

• Manage the protection program team, providing technical guidance to staff

• Design and implement appropriate protection programs by ensuring efficiency and effectiveness

• Establish detailed implementation plans, including phased budgets, M&E and indicator tracking plans.

• Integrate M&E systems to support beneficiary accountability, donor reporting, performance metrics and organizational learning.

• Develop appropriate targeting criteria and mechanisms to ensure the needs of identified vulnerable groups are met.

• Develop project proposals and long term funding strategies.

• Manage program budget lines and ensure proper and effective use of program resources.

• Prepare timely program and donor reports on project activities in compliance with internal CARE requirements and any relevant external donor requirements.

• Provide technical advice to senior management as required.

Information and Coordination

• Develop and support an excellent working relationship between implementing and non-implementing partners based on effective and timely communication

• Liaise with local partners, NGOs, and other relevant entities for coordination and implementation, including with relevant clusters.

• Represent CARE in protection working group meeting and other networks and sub-working groups.

• Provide briefings to the Deputy Director – programs and other staff as appropriate on the progress of project implementation

• Actively contribute in donor engagement as well as GBV working group

Assessment and Learning

• Take the lead on the development of a comprehensive protection strategy for the CARE NES team, including actions for mainstreaming and accountability

• Design, coordinate and lead gender and protection needs assessment to determine priorities and immediate activities.

• Supporting partnership team to develop tools to assess partner performance and organize reflection sessions on the findings that will inform development of a tailor made partner capacity building tool/process in protection programming

• In collaboration with the program quality team, ensure that robust systems are applied to gather evidence and data from projects in the field to determine the robustness of strategies and the effectiveness of tools according to CARE’s protection strategy:

• Taking the lead in identifying successful best practices and sharing them with relevant stakeholders

• Work closely with other colleagues in program quality and learning to establish mechanisms for generating and sharing protection and empowerment knowledge, both within and between programs and with relevant networks and alliances.

• Model a culture that recognizes and supports innovation and learning among staff and partners.

Staff Management and Building Capacity of Staff and Partners

• In collaboration with the program quality manager/partnership coordinator, develop a capacity building plan for staff and partners that is focused on protection mainstreaming and best practices

• Orient and/or train key staff on the different protection strategies

• Organize reflection sessions on the effectiveness of the strategies

• Organize learning events around protection strategies/focus areas and ensure program integration and mainstreaming

• Ensuring that an effective system is in place for sharing best practice and communicating policies, and recommended strategies, tools and techniques with staff and partners in the projects

• Manage the protection program team, including staff and partners

• Support other program teams to ensure protection mainstreaming is considered at all aspects of project cycle in all CARE Programs

• Ensure gender is fully considered throughout the project cycle

This position is responsible for design and implementation of protection program interventions in NES. The person will have to define Implementation approaches using best practices from other similar contexts. The position will face strategic and operational challenges in implementing protection programming. The position will have to make strategic and operational decisions in consultation of Deputy Director - Program.

Educational / Training

  • Bachelor’s degree in a relevant field (Social Science, Public Administration, Business Administration, Developmental Studies)
  • Certification/training in gender and protection mainstreaming


• Master’s degree in Social Sciences, Development studies or other related fields or combination of relevant education and experience relevant to the job.

• Certification/training in PSEA, psycho-social support

Experience / Technical Skills

• 3-5 years of experience in program management in a development/humanitarian setting

• Strong experience in capacity building and training on specialized and none-specialized protection services

• Understanding of the key strategies and principles of gender, protection programming and the varying psychosocial needs of women, men, boys and girls living in areas of conflict.


• Experience working with and supporting implementing partners

• Experience in protection-specific activities in a humanitarian context

• Experience in donor and stakeholder coordination

• Experience in delivering psychosocial support and/or referral pathways and case management for survivor

About the Organization

CARE is an international NGO with local staff and community partners in more than 90 countries. We create local solutions to poverty and inequality and we seek dignity for everyone every day and during times of crisis. These solutions have a broad range, from clean water to access to education; from microfinance to ensuring that everyone has nutritious food; from agriculture and climate change to disaster response. CARE puts women and girls at the center of everything we do because they have proven to be the best hope for creating lasting change in the world. Our staff live where they work, which makes us effective at understanding the challenges they face. We’ve been doing this for over 70 years, since World War II. It started with the world’s first CARE Package® of food for the post-war hungry in Europe. Our work today is as important as ever, we believe that poverty and inequality are historic injustices that we can end within a generation, for good. If you share our core beliefs: poverty is an injustice; poverty is solvable; and together, we have the power to end it, join us, and fight with CARE.

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