Senior Client Relations Officer (Based in Beijing, China)

Job Description

The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is Financing Infrastructure for Tomorrow in Asia and beyond—infrastructure with sustainability at its core. We began operations in Beijing in 2016 and have since grown to 110 approved members worldwide. We are capitalized at USD100 billion and AAA-rated by the major international credit rating agencies. Collaborating with partners, AIIB meets clients’ needs by unlocking new capital and investing in infrastructure that is green, technology-enabled and promotes regional connectivity.

The Public Sector Clients Department, Region 2 (PSC2) is responsible for identifying, originating, preparing, executing, and investing in projects with Public Sector Clients in Pakistan, Afghanistan, Central Asia, East Asia, West Asia, Europe, North Africa, and the Americas across the range of AIIB-covered sectors through various financing instruments and solutions. PSC2 leads the coverage of public-sector clients, including state-owned enterprises (SOE); oversees project preparation, due diligence, and project approval processes; and ensures key economic, commercial, financial, and legal issues are considered and incorporated in the financing structure and legal documentation and followed through during the implementation phase.

The Senior Client Relations Officer will be responsible for the coverage of Region 2 (R2) members by establishing and maintaining a high level of engagement with the members and business entities as well as financing partners. The Senior Client Relations Officer is expected to contribute to the origination and structuring of public-sector transactions and the facilitation of nonsovereign-backed financing operations in relation to SOEs. This position will contribute toward AIIB’s overall lending program by leading the planning or supporting the design, preparation, and implementation of projects/programs that will help meet rapid growth in the region. This position is expected to work closely with other relevant AIIB departments, assist Management in preparing strategies for building the investment pipeline, and help with implementing these strategies. Training and developing junior team members will be an important responsibility. This position reports to Head, Client Relations Team in PSC2.

• Help establish contacts and maintaining dialogue with relevant authorities in the R2 members.
• Help identify target clients for proactive engagement and high-level dialogue. Prepare a plan to effectively initiate, manage, and grow relationships with these clients and ensure follow-up actions.
• Lead in planning and developing a multiyear rolling pipeline (MYRP) of R2 members under his/her coverage. Work with the relevant governments and the Bank’s other departments and offices, develop the scope and content of MYRPs, organize review of MYRPs, and monitor progress of their implementation.
• Monitor and facilitate the internal process to ensure prompt and effective response to clients’ demands, enquiries, and concerns.
• Support communication with relevant stakeholders, partners, and clients in developing and communicating business strategy and goals for public-sector operations in R2 members.
• Help motivate and coach junior client relations colleagues in the team. In consultation with Head, Client Relations Team, be responsible for hiring, contracting, managing, and evaluating region and country liaison consultants and supervising their regular activities and work.
• Support PSC2 in maintaining high-level contacts and dialogues on co-financing opportunities with international financial institutions and bilateral development agencies in client countries.
• Ensure key economic, financial, technical, legal, environmental, and social issues are considered in planning public-sector operations.
• Lead or co-lead in assessing the development of major economic and sector policies and changes in the main institutions that may impact the achievements of objectives of AIIB’s operations in the region.
• Contribute to overseeing the implementation of AIIB’s investment operations with the objective of enhancing quality and accelerating project implementation, with a focus on delivering results.
• Lead or participate in dialogue with clients, co-financing partners and other stakeholders on strategic issues and the implementation of AIIB’s investment.
• Support business development activities in public-sector projects, or nonsovereign-backed financing lending to SOEs, by interacting with clients, governments, other institutions (commercial banks, multilateral agencies, CSOs, consulting firms, contractors, intermediaries, etc.) and by gathering information and building business relationships.
• Contribute to policy notes and briefing materials for project teams and management in a timely manner and help prepare high-level missions to members on sovereign operations and other external activities.
• Other assignments as needed.

• Minimum 8-10 years of relevant working experience in operational divisions of finance institutions with the function of country coverage and client relations. Experience in multilateral development banks would be a plus
• Master’s degree or equivalent, preferably in business administration, economics, or public administration.
• Solid understanding of economics, broad knowledge and familiarity with issues in development finance, and an understanding of an economy’s overall performance and how macroeconomic factors may affect performance of projects and programs.
• Strong interpersonal and organizational abilities required to build working relationships across teams. Excellent written and oral communication skills, and the ability to communicate in a clear and succinct manner.
• Strong knowledge of and experience in public-sector operations and policy reforms in related infrastructure sectors would be an advantage.
• Extensive experience working with development operations, combined with an understanding of clear linkages between project inputs and activities, outputs, outcomes, and economic impact.
• Self-starting, self-driven, and proactive individual with initiative.
• Demonstrated experience, judgment, and leadership to execute multiple and diverse work programs.
• Ability to adapt and play different roles based on business needs to bridge resource/skills gaps and keep several tasks and initiatives moving forward.
• Proficient oral and written communication skills in English. Knowledge of a language(s) of a country under R2 would be an advantage.

AIIB is committed to diversity, transparency, and inclusion. We believe our strength comes from having a team with the right diverse skills, experiences, and abilities selected through a merit-based competitive process. We actively encourage applications from people from both within and outside AIIB members, regardless of nationality, religion, gender, race, disability, or sexual orientation.

Join in AIIB’s mission to promote sustainable infrastructure investments and to improve social and economic outcomes in Asia and beyond.

Previous experience and qualifications will determine the grade and job title at which successful applicants will enter AIIB.

About the Organization

The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is Financing Infrastructure for Tomorrow in Asia and beyond—infrastructure with sustainability at its core. We began operations in Beijing in 2016 and have since grown to 110 approved members worldwide. We are capitalized at USD100 billion and AAA-rated by the major international credit rating agencies. Collaborating with partners, AIIB meets clients’ needs by unlocking new capital and investing in infrastructure that is green, technology-enabled and promotes regional connectivity.