Job Description
About Partners In Health (PIH)
Partners In Health (PIH) is a global health and social justice organization committed to improving the health of poor and marginalized communities. PIH partners with local governments and communities to deliver high-quality health care, address the root causes of illness, train health providers, advance research, and advocate for global policy change.
Partners In Health Canada, founded in 2011, is based in Toronto. In a world where human lives are too often valued unequally, PIH stands in solidarity with the destitute, the marginalized, and the sick, pursuing a moral mission within a medical context: providing the best possible care to those who need it most.
Position Summary
Partners In Health Canada is seeking a collaborative, mission-driven Senior Manager, Development & Digital Strategy to support and strengthen fundraising and digital engagement efforts during a 14-month maternity leave contract.
This role is well suited to someone who enjoys working with data, building meaningful donor relationships, and supporting a small, dedicated team. The Senior Manager will lead key components of the annual giving program, with a particular focus on digital analytics, monthly giving growth and stewardship, and team mentorship. The ideal candidate brings a strong analytical mindset alongside empathy, creativity, and the ability to guide others toward high-quality, coordinated fundraising and communications work.
Primary Responsibilities
Annual Giving and Campaign Execution (40%)
- Implement annual giving campaigns across email, digital, website, and peer-to-peer channels.
- Develop campaign briefs, timelines, and deliverables for Giving Tuesday, year-end, spring, and thematic appeals.
- Coordinate creative development with internal teams and external vendors.
- Track, analyze, and interpret fundraising and email performance metrics.
- Produce regular campaign reports and insights to support tactical decision-making.
- Identify opportunities to optimize landing pages, segmentation, and donor journeys.
- Maintain dashboards and routine performance-tracking tools in collaboration with staff and vendors.
Monthly Giving and Donor Journeys (30%)
- Lead the ongoing development and improvement of the monthly giving program to increase donor loyalty and long-term value.
- Manage monthly donor stewardship, including welcome journeys, impact updates, upgrade opportunities, and personalized engagement.
- Use data and behavioural insights to identify retention risks and implement targeted strategies to reduce churn.
- Prepare segmented lists for monthly giving outreach, upgrades, and reactivation campaigns.
Team Mentoring and Cross-Functional Leadership (30%)
- Provide day-to-day guidance and support to three direct reports working in digital fundraising, social media, and campaign delivery.
- Establish clear workflows, timelines, and expectations across projects.
- Promote best practices in fundraising messaging, data quality, segmentation, and reporting.
- Foster a positive, collaborative team culture through regular communication and constructive feedback.
- Manage relationships with vendor partners on campaign assets, analytics, segmentation, and technical needs.
- Collaborate closely with the Director of Philanthropy and colleagues to align stewardship and outreach activities with broader departmental strategies.
Qualifications and Skills
- Minimum of five years’ experience in team management, annual giving, digital fundraising, or nonprofit marketing.
- Strong ability to analyze digital campaign data and translate insights into action.
- Hands-on experience managing and growing monthly giving programs.
- Demonstrated leadership, mentoring, or supervisory experience.
- Experience building and deploying email campaigns using marketing automation tools.
- Comfort working with segmentation, reporting, and CRM systems (Salesforce considered an asset).
- Excellent writing and editing skills, with familiarity in social media strategies.
- Highly organized, proactive, and able to manage multiple projects simultaneously.
- Deep commitment to social justice and alignment with PIH’s mission
Deadline: February 2, 2026
