The overall objective of the CHMH Unit is to make the Bank an employer of choice by providing staff members with the most conducive and healthy working environment. Its mission is to drive the transformation of the Medical and Occupational Health Services offered by the Bank and enhancing health promotion, prevention strategies and comprehensive interventions in an effort to protect, preserve and promote the health and well-being of all Staff members - healthy lifestyles for all.
Specifically, the Unit seeks to ensure proper application of the Bank’s policies, instructions and procedures on matters of staff health and well-being; formulate health and welfare policies that are consistent with best practices in healthcare in the workplace; and ensure the administration and provision of quality medical care to Bank’s staff and their dependents; facilitate a healthy working environment for staff through the observance of best practices in health and well-being.
THE POSITION:
The role of Occupational health and safety (OHS) Officer is to ensure the overall improvement of working conditions, and the well-being of employees in order to contribute positively to Bank’s productivity. The primary purpose of the Bank’s OHS framework is to ensure that the Bank provides staff with highest standards for a conducive, safe and healthy working environment. This includes the inspection and regular monitoring of the buildings and equipment (ergonomic chairs, and key board, computer screens, noise and light hazards, etc.
Duties and responsibilitiesUnder the overall supervision of the Unit Head of Medical & Occupational Health Services, the Senior Occupational health and safety (OHS) Officer will undertake the following Key Responsibilities:
Employee relations
1. Establishes and maintains good relationships between Managers and staff
2. Assists in the resolution of specific disciplinary or grievance cases, including acting as an arbiter between the staff and the Manager
3. Ensures that grievance handling and disciplinary proceedings are carried out in line with Bank rules
4. Liaises with recourse mechanisms such as: Ombudsman, Appeal Committee, Ethics and Staff Council
5. Builds employee relations capacity and enables management effectiveness through the execution of proactive employee relations initiatives and the delivery of targeted training programs.
6. Implements proactive employee relations initiatives and responds to Staff Council organizing activity
Handling Workplace Harassment, Conflict resolution and investigation:
7. Interviews staff members and discusses with them human relations and work related problems that adversely affect morale, health and productivity.
8. Evaluates and resolves human relations and work related problems and meets with management to determine appropriate action.
9. Investigates problems such as working conditions, disciplinary actions, and employee and applicant appeals and grievances. According to circumstances, provides guidance and recommendations for problem resolution to departmental officials and individuals.
10. Assists in the resolution of specific disciplinary or grievance cases, including acting as an arbiter between the staff and the Division Manager
11. Ensures that all employee matters are handled with consistency and fairness without discrimination
12. Ensures that grievance handling and disciplinary proceedings are carried out in line with the Bank policy and national legislation
13. Helps employees, supervisors and departmental heads to settle work related conflict through advice and recommendation
14. Explains and provides advice to staff about the Bank and governing rules, regulations and procedures and need for compliance.
15. Provides counsel and advice to Managers and staff regarding Bank policies and procedures.
16. Responds to and resolves all types of discrimination charges and grievance
17. Develops, schedules, and conducts technical, management and interpersonal skills training to improve employee performance
18. Prepares Newsletters and other reports to communicate information about employee concerns and comments and organisational actions undertaken
19. Conducts exit interviews with staff to determine if corrective action may retain valued staff
20. Handles case management.
Health and Safety Services
21. Ensure a safe workplace environment without risk to health.
22. Develop Bank policies, guidelines and procedures relating to health and safety work environment
23. Ensure that all Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated.
24. Ensure the Bank meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting
25. Ensure the completion and regular review of risk assessments for all work equipment and operations.
26. Work with General Service Department (CHGS) and arrange for the purchase of suitable equipment and accessories for staff
27. Ensure that all accidents are documented, investigated and recommended improvements implemented.
28. Ensure that safety inspections are carried out, fire drills and fire alarms are correctly reported, safety inspections, risk assessments and lone working procedures are managed and employees are aware of their responsibilities.
29. Establish a full programme of documented health & safety inspections, audits and checks.
30. Establish a structured programme of health & safety training throughout the Bank. Liaise with external health & safety consultants in the provision of training programmes and health and safety services.
31. Keep up to date with all aspects of relevant health, safety & welfare at work legislation and communicate relevant changes to the Bank.
32. Provide regular reports to the Head of Unit, Human Resources Manager, and Board of Directors/Senior Management Team on relevant health and safety activities.
33. Liaise with suppliers i.e. Insurers, solicitors etc. Any other reasonable duties which may be required by management from time to time
Selection Criteria
Including desirable skills, knowledge and experience
1. Hold at least a Master’s degree or its equivalent in Human Resources Management, Social Sciences, Business Administration or other related disciplines.
2. Have a minimum of five (5) years of relevant practical working experience of formulating, implementing and revising H&S policies and procedures.
3. NEBOSH (National Examination Board in Occupational Safety and Health) (General Certificate) qualified or working towards NEBOSH certificate accreditation or NEBOSH Environmental Certificate.
4. Experience in handling of H&S investigations
5. Ability to initiate and manage innovations and changes.
6. Active participation in a staff motivation programs.
7. Private sector experience is advantageous
8. Operational Effectiveness
9. Communication
10. Problem Solving
11. Client Orientation
12. Team working and relations
13. Ability to communicate effectively (written and oral) in English or French languages, preferably with a working knowledge of the other.
14. Competence in the use of standard Microsoft Office Suite applications. Knowledge of SAP is advantageous.
