Standard Operating Procedure Specialist ( SOP) - Puerto Rico

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Puerto Rico
Apply by 16 May 2018
Posted on 16 April 2018

Job Description

ICF seeks a Standard Operating Procedure Specialist ( SOP) to support Disaster Recovery efforts in Puerto Rico. The specialist will be responsible for developing standard operating procedures (SOPs) for the project, including roles and responsibilities for persons responsible for the development, review and approval of Project Worksheets, sector leads and any other functions within the project including the grant management process. Monitor best practices and changes in procedures and adjust the SOP documentation to ensure they are implemented by staff at all levels. Keep track of the procedures and develop a centralized repository that can be accessed by staff. This position is located in Puerto Rico.

Role and Responsibilities:

  • Develop SOPs for processes in Project Formulation, Sector Leads, Regional Liaison and Grant Management teams.
  • Share all SOPs with training team to create project transparency.
  • Meet with Task Force Lead, Project Lead, Grant Manager and Team Lead to update any changes in processes.
  • Notify Project Director and Operations Manager when changes are made to SOPs.


  • Bachelor degree in business administration or project management.
  • Prior experience with FEMA SOPs, Policies & Procedures preferred.
  • Strong client relationship management.
  • Excellent written and verbal communication skills.
  • Excellent organizational skills.
  • Bi-lingual English and Spanish preferred, English required.

Preferred Skills:

Knowledge of smartphone apps, MS Office, Data Information System, Excellent Organizational & Time Management Skills.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)

Pay Transparency Statement: For more information, please click here:

About the Organization

If you want to work on the leading issues of the day, if you want your work to reflect your passion in life, if you truly want to make the world a better place, then you want to work at ICF.

Whether ensuring efficient use of energy resources, protecting the environment for generations to come, supporting cancer and HIV/AIDS patients and returning veterans, helping improve the education of American youth, delivering results in emergency preparedness, or breaking ground in any number of today’s issues, ICF works in the topics that lead the news.

We have a passionate commitment to our work and to helping our clients achieve their objectives. We combine technical expertise with world-class analytics. We provide room for entrepreneurial thinking and grass-roots innovation to achieve compelling results for both our clients’ projects and our own company. All our work is done in a professional, collegial, and intellectual environment that allows individuals the latitude they need to perform work that parallels their passions. Since 1969, ICF has been serving government at all levels, major corporations, and multilateral institutions. More than 4,500 employees serve these clients worldwide. ICF's website is

ICF offers an excellent benefits package, an award winning talent development program, and fosters a highly skilled, energized and empowered workforce.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)

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