TEAM LEAD, DEVELOPER Case Management System (CMS)

  • Mid-level, Full-time staff position
  • Posted on 4 October 2018
  • Dubai, United Arab Emirates
  • Closing on 30 December 2020
  • Talent pool

Job Description

Position: TEAM LEAD, DEVELOPER Case Management System (CMS)

Nationality: American National (AN) or Third Country National (TCN)

Base of Operations: Dubai, United Arab Emirates (with TDY to Kabul)

Required Clearance: Moderate Risk Public Trust (MRPT)


Tetra Tech seeks candidates to be considered for TEAM LEAD, DEVELOPER Case Management System (CMS) position on the INL-funded Justice Sector Support Program (JSSP ) in Afghanistan.

JSSP’s primary objective is to support the development of an Afghan professional cadre that is capable of sustaining, equipping, managing, and enabling its own criminal justice organizations. JSSP provides training and capacity building for Afghan officials in the Ministry of Justice (MOJ), Attorney General’s Office (AGO), Supreme Court (SCt), Ministry of Women’s Affairs (MOWA), and other justice sector organizations. The project has three main components:

Case Management System (CMS): CMS is an online application designed to track criminal and civil cases. The CMS is intended to harmonize and interlink justice institutions to effectively perform their functions.

Organizational Capacity Building (OCB): This component focuses on capacity building for justice institution personnel and ensuring that justice institutions are able to fulfill their mandates and operate independently.

Legislative Capacity Building (LCB): JSSP’s efforts in LCB contribute to ensuring that laws and related documents are coherent, comply with the Constitution, treaties and conventions, and incorporate internationally recognized standards for the protection of women and vulnerable groups.

Duties: The CMS Team Lead, Developer shall:

  • Supervise the operations of the Afghan CMS application development team
  • Provide direct technical support to the U.S. and Afghanistan based Justice Sector Support Program (JSSP) application development teams on the discovery process, development and implementation of the CMS 2.0 application
  • Oversee the coordination of the Afghan and US based development team on the development of CMS 2.0 and other related activities
  • Participate in CMS Monitoring Board meetings, staff meetings, and CMS application related meetings
  • Coordinate internal and external offices in all CMS application communications
  • Monitor the current CMS database for optimal performance to ensure end user access to the application
  • Manage the process of reviewing, implementing, and evaluating change requests to the current CMS application
  • Supervise the administration of the CMS application, e.g. add new users, add new CMS locations and other activities related to the administration of the application
  • Provide oversight and expertise in creating ad hoc query reports
  • Provide guidance in deleting duplicate cases as they are identified
  • Work directly with the Component Lead, Deputy Component Lead, Senior Advisor, and U.S. and Afghan application development teams to identify CMS structural issues and develop necessary repairs/changes and enhancements
  • Perform other duties as assigned


  • A minimum of 10 years’ professional experience working on large scale IT projects, preferably in developing nations and/or developing justice systems
  • Demonstrated strategic planning and program management experience
  • Superior interpersonal skills
  • A Bachelor’s degree required, Master’s degree preferred
  • Experience developing positive, professional relationships with clients, colleagues, or business partners.
  • Superior interpersonal skills; the ability to interact in a constructive, cooperative, and harmonious manner; to work effectively as a team player; to establish positive relationships and gain the confidence of others
  • The ability to work effectively in a fast-paced, stressful environment. In addition, he or she must be flexible, willing to perform other duties and work irregular hours


  • A minimum of 10 years’ professional experience working on large scale IT projects, preferably in developing nations and/or developing justice systems
  • Demonstrated strategic planning and program management experience
  • The candidate should demonstrate a comprehensive understanding of the formal Afghan Justice system, with a particular emphasis on the coordination and interaction of the Afghan justice ministries
  • Superior interpersonal skills
  • Bachelor’s degree required, master’s degree preferred

Please submit a cover letter and resume to referencing the job title and project name in the subject line. No phone calls, please.

About the Organization

Tetra Tech is a global, leading consulting firm providing practical and sustainable international development services. From promoting peace, stability, rule of law, and economic growth, to health and education, to improved natural resource management, Tetra Tech brings an integrated approach that is focused on building the capacity of communities and individuals to create strong, healthy, and resilient societies. With over 16,000 employees in over 400 offices across the globe, Tetra Tech’s capabilities encompass the full life cycle of solutions. Tetra Tech is committed to diversity and gender equality in all of its operations, both in the US and overseas. We strive to reflect these goals in our global mission and in our workforce. We encourage applications from women and underrepresented ethnic, racial, and cultural groups. Tetra Tech is proud to be an Affirmative Action / Equal Opportunity Employer.

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