Training Manager, EducationUSA - (2895)

Job Description

IIE administers the Global EducationUSA Services Program through a cooperative agreement with the U.S. Department of State Bureau of Educational and Cultural Affairs (ECA). The Training Manager, Global EducationUSA Services serves as the IIE lead for the development, implementation, and assessment of all EducationUSA adviser training and professional development activities for over 550 advisers located throughout the world. In close collaboration with ECA, formulates, develops, and implements an integrated continuum of EducationUSA adviser professional development and training, including both in-person and virtual programming. Serves as a resource for and works closely with Regional Educational Advising Coordinators (REACs) to oversee the execution of the training continuum. The Training Manager oversees and collaborates with the Iran Virtual Adviser, as well as the Communications and Social Media Analyst. S/he regularly communicates with program partners and works in close consultation with counterparts in ECA. Additionally, the Training Manager authors, compiles, and analyzes data for a variety of reports and special projects.

Essential Functions:

• In consultation with ECA, responsible for the design and delivery of adviser training and professional development, including conducting needs assessment, establishing goals and objectives, working with diverse training methodologies, developing materials, and program evaluation for both in-person and virtual training.
• Drives the assessment, development, and implementation of global training programs for EducationUSA advisers. Provides technical oversight and compilation of annual and life-of-project work plans, involving all relevant stakeholders, to identify, develop, and sequence the activities needed to successfully complete program deliverables, which includes both high-level design and day-to-day program activities of the adviser training continuum.
• In close cooperation with ECA, develops an adviser training continuum that aligns with the EducationUSA adviser core competencies and provides a holistic “roadmap” for EducationUSA adviser training. Develops mechanism to monitor and evaluate the short‐ and long‐term impacts of the adviser training continuum.
• Ensures adviser training continuum and all training activities’ effectiveness and alignment with EducationUSA strategy and overall professional development goals. Develops and implements a comprehensive assessment system to evaluate and measure training effectiveness and inform training program development and effectiveness of virtual platforms.
• Serves as lead project manager for Adviser Training Institutes in Washington, DC and at U.S. higher education institutions, including the organization of participants, trainers, guest speakers, ECA program officers, and host campus representatives. Oversees the logistical, financial, and administrative work of the Events and Training Coordinator to ensure all arrangements for the Adviser Training Institutes.
• Serves as a resource on virtual learning platforms and facilitates virtual instruction to develop adviser competencies. Provides training support to the network via significant virtual content and delivery, tailoring programs to strengthen advisers’ core competencies.
• Develops and manages network‐wide site to house online resources, trainings, and virtual discussions for the utility and use of all EducationUSA REACs, advisers, and ECA and IIE program staff.
• Oversees the EducationUSA Iran Virtual Adviser based in Washington, DC and the Communications and Social Media Analyst.
• Collaborates with team in areas of overlapping interest and provides opportunities for collaboration and synergy.
• Guides individual performance via timely feedback and support.

Job Requirements Education and Work Experience:

• Bachelor’s degree required. Master’s degree preferred with a minimum of eight (8) years of relevant experience.
• At least five (5) years of project management in all phases including initiation, planning, execution, performance monitoring and close-out highly preferred.
• Experience in leading the design, development, and delivery of in‐person and virtual training.
• Experience with creating and managing online courses, webinars, and trainings with Moodle, Adobe Connects, and/or other virtual educational platforms and learning management systems.
• Experience working with a global team.
• Experience working with the U.S. higher education community and EducationUSA preferred.

Knowledge, Skills, and Abilities:

• Excellent understanding of and demonstrated skills related to the design, development, delivery, and evaluation of adult learning programs and products across the modality spectrum—face-to-face, virtual and self-paced. Ability to develop workshop/course curriculum and professional training modules.
• Ability to communicate, negotiate, advise, and persuade on matters that are highly complex and sensitive in nature. Must have awareness, sensitivity, and understanding of cross‐cultural issues.
• Cultivated people skills needed to develop trust and leverage communication among all stakeholders and collaborators.
• Proven ability to work effectively in an atmosphere of multiple projects, shifting priorities, and deadline pressure. Must be self‐motivated and able to follow through to the end of assignments while meeting goals and deadlines.
• Must possess ability to manage complex programs working with international and virtual project teams. Ability to guide and motivate others.
• Excellent critical thinking skills and judgment.
• Strong written communication skills, including demonstrated ability to write required documents in a clear, concise, well‐organized manner.
• Knowledge of and/or familiarity with federal standards and guidelines.

Work Conditions & Physical Demands: Essential functions are performed in a general office setting with low noise. Job demands may require long periods of sitting; telephone work and/or computer work, as well as interactions with other team members and external stakeholders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. IIE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

About the Organization

The Institute of International Education (IIE) is the world's most experienced global higher education and professional exchange agency. IIE designs and implements fellowships, training, and technical assistance programs for sponsors, including government agencies, corporations, foundations, universities, and international organizations. As an independent, non-profit organization IIE serves as a resource for educators and learning institutions worldwide through our network of six U.S. regional and fifteen overseas offices. Annually, IIE administers over 250 programs that support cultural and educational linkages to nearly 18,000 men and women from 175 nations around the world. IIE fulfills its mission and achieves the objectives of sponsors through research, development and implementation of the following services in the United States and abroad: -developing and managing effective academic and technical training programs, -arranging internships, professional placements and exchanges, -administering small grants programs, -facilitating technical assistance, -convening international conferences, and -administering English language training. All IIE activities support one or more of our strategic goals: -Promote closer educational and professional relations between the people of the United States and other countries; -Increase the number of students, scholars, and professionals who have the opportunity to study teach and conduct research outside their country of residence; -Strengthen and internationalize institutions of higher learning throughout the world; and -Foster global development through training and technical assistance. Global Development Center IIE's Global Development Center (GDC) administers professional capacity-building programs serving participants from developing countries. The GDC's professional training and exchange programs have allowed participants to gain both industry and public agency based expertise, and acquire leadership, management and technical skills in a variety of fields. The GDC is an extension of IIE's strategic goal to offer the best in professional technical training and capacity development assistance in collaboration with public, private, and non-profit sector clients. The GDC's approach is to establish partnerships that can produce sustainable development results by engaging new and existing international development stakeholders. IIE is able to leverage additional and diverse sources of funding to bring creative development solutions to bear on complicated development challenges. IIE's contract and grant management approach strengthens human and institutional capacity development programs and ultimately delivers a series of premium integrated training services with measurable results for our sponsors. We establish and maintain partnerships with forward-looking governments, educational institutions, corporations, and foundations that work to improve the societies in which they live. Throughout all IIE programs we make a daily investment in the Opening Minds to the World concept: Peace and prosperity in the 21st century depend on increasing the capacity of people to think and work on a global and intercultural basis. As technology opens borders, educational and professional exchange opens minds.