While this approach should be the basis of any effective strategy in an industry with the stated aim of improving lives around the world, some global development organizations tend to forget the importance of taking the perspectives of the people they serve into account. They can learn from groups such as PSI that are leveraging design thinking within their own organizational structure in order to determine the way that same process can have an impact in the field.

About the author

  • Catherine Cheney

    Catherine Cheney is a Senior Reporter for Devex. She covers the West Coast of the U.S., focusing on the role of technology, innovation, and philanthropy in achieving the Sustainable Development Goals. And she frequently represents Devex as a speaker and moderator. Prior to joining Devex, Catherine earned her bachelor’s and master’s degrees from Yale University, worked as a web producer for POLITICO and reporter for World Politics Review, and helped to launch NationSwell. Catherine has reported domestically and internationally for outlets including The Atlantic and the Washington Post. Outside of her own reporting, Catherine also supports other journalists to cover what is working, through her work with the Solutions Journalism Network.