As easy as pie — how telecare is helping Brazil's health care workers

A depiction of Rosana Macedo, a nutritionist working with CTAC and Smile Train in Rio de Janeiro, Brazil.

Nutritionist Rosana Macedo continues to care for patients despite restrictions on movement due to COVID-19 in Rio de Janeiro, Brazil.

Using telecare, she guides parents like Analie Duarte on how to best feed their babies and toddlers who have cleft lip and/or palate. Making sure they get enough nutritious food to eat to develop normally is critical in their first few years of life, as well as to attain the minimum weight needed for surgery.

Macedo is busier than ever. Apart from her work, she's looking after her kids and husband at home and trying to make sure her elderly parents are taken care of.

As the cleft care clinic reopens and she starts receiving patients again, Devex follows Macedo's journey and those of the children and their families she’s been helping — some of whom she’s never met in person.

Learn more about Macedo and her patients in this visual story as part of the Duty of Care series.

Visit the Duty of Care series for more coverage on how health systems can function better so that health care workers are supported and protected. You can join the conversation using the hashtag #DutyOfCare.

About the author

  • Rachel Shue

    Rachel Shue is responsible for Devex's digital content series, liaising with partners and clients, and helping flesh out ideas for new initiatives and events. She is currently based in Barcelona and has previously lived in Laos, South Africa, Afghanistan, Indonesia, and Lebanon, working with a range of NGOs, U.N. agencies, and management consulting firms.