Jim Fruchterman is an engineer and social entrepreneur. He was the founder and longtime CEO at Benetech, a Silicon Valley nonprofit technology company that develops software applications to address unmet needs of users in the social sector. He is the recipient of numerous awards, including the MacArthur Fellowship and the Skoll Award for Social Entrepreneurship.
Jim Fruchterman has been giving advice to NGOs for years about what technology they may need, and he consistently sees leaders making the same errors. Here are his tips on how to avoid a costly mistake.