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    Conference call: How to support employee mental health in the aid sector

    On World Mental Health Day, Dr. Kavita Avula, lead consulting psychologist with The KonTerra Group, discussed how organizations can better support the mental health and well-being of their staff.

    By Emma Smith
    This is an excerpt from the event. Devex Career Account and Pro members can listen to the full conference call recording below. Via YouTube.

    Around 30% of the general population suffer from mental health issues such as depression and anxiety — and people working in the aid sector will always experience some of this, said Dr. Kavita Avula, lead consulting psychologist with The KonTerra Group, which supports leadership development, in addition to staff care and resilience, for organizations working in high-stress environments.

    Aid workers are often operating in high-risk contexts, where resources are limited and movement is restricted. They are exposed to human suffering and trauma, work long hours, and may be separated from family, so it can be challenging to find ways to decompress and attend to their own well-being, Avula explained.

    Increasingly, employers are understanding the importance of taking care of staff from the moment they are hired and adopting a more holistic approach to mental health, she continued. However, a lot of stigma still exists around this topic.

    Avula stressed the importance of talking about mental health every day in the workplace. Don’t wait for a crisis — talk about it now and have a response plan in place, she suggested.

    Highlights from this 30-minute conference call include:

    • The importance of setting up a healthy and functional environment for staff to operate in.

    • How to create a healthy management culture and one where managers are well-versed on mental health issues.

    • Advice for organizations, including those with fewer resources, on how to better support staff.

    • Signs that a colleague or team member is suffering from stress and advice on how to best support them.

    • Why leaders should assess how organizational culture is impacting staff well-being.

    • Ideas, such as expressive writing and breathing exercises, to help aid workers be more conscious of their own well-being.

    Speakers: Dr. Kavita Avula, lead consulting psychologist, The KonTerra Group

    Moderator: Emma Smith, careers reporter, Devex

    Devex Career Account and Pro members can listen to the full conference here. Via YouTube.
    • Careers & Education
    • The KonTerra Group
    Printing articles to share with others is a breach of our terms and conditions and copyright policy. Please use the sharing options on the left side of the article. Devex Pro members may share up to 10 articles per month using the Pro share tool ( ).
    This article was last updated on 20 March 2020

    About the author

    • Emma Smith

      Emma Smith@emmasmith_bcn

      For four years, Emma Smith covered careers and recruitment, among other topics, for Devex. She now freelances for Devex and has a special interest in mental health, immigration, and sexual and reproductive health. She holds a degree in journalism from Glasgow Caledonian University and a master’s in media and international conflict.

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