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    Facts aren’t enough to fight disinformation, health leaders say

    Organizations need to identify what it is they actually want to accomplish and who they want that message to reach. This way, they can then figure out who or what the best platform is to reach people and get them to action.

    By Jenny Lei Ravelo // 28 September 2023

    Global health organizations are navigating an increasingly challenging space with misinformation and disinformation eroding trust in institutions, making it harder to reach people with lifesaving interventions such as vaccines.

    But just responding to the lies may not always be the best option. While the ideas may be “dumb,” the people behind disinformation campaigns aren’t, said Ben Phillips, director of communications at UNAIDS.

    “Sometimes we underestimate our opponents because they're pursuing something that's so abhorrent and so illogical that we can sometimes assume that they must be people without a plan. But they've got a plan. They're very well organized. They're very well networked,” he said during a Devex Pro leader roundtable event.

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    ► Advice from the experts on global development communications (Pro)

    ► Opinion: The complexities of ethical communications are worth the effort

    ► How to succeed as a communications specialist

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    About the author

    • Jenny Lei Ravelo

      Jenny Lei Ravelo@JennyLeiRavelo

      Jenny Lei Ravelo is a Devex Senior Reporter based in Manila. She covers global health, with a particular focus on the World Health Organization, and other development and humanitarian aid trends in Asia Pacific. Prior to Devex, she wrote for ABS-CBN, one of the largest broadcasting networks in the Philippines, and was a copy editor for various international scientific journals. She received her journalism degree from the University of Santo Tomas.

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