Opportunities and risks for messaging apps in the development sector

As humanitarian organizations seek to engage more fluidly with impacted communities, the introduction of messaging apps, such as Whatsapp and Viber, could prove vital. Results from a recent ICRC-led study indicate the need to further explore potential risks, including lack of privacy, data protection and other security threats.

About the author

  • Christin Roby

    Christin Roby worked as the West Africa Correspondent for Devex, covering global development trends, health, technology, and policy. Before relocating to West Africa, Christin spent several years working in local newsrooms and earned her master of science in videography and global affairs reporting from the Medill School of Journalism at Northwestern University. Her informed insight into the region stems from her diverse coverage of more than a dozen African nations.