Results of the latest — and long anticipated — World Bank employee engagement survey were made available to staff last week, and they highlighted strong discontent with senior leadership at the global financial institution.
With a notably high participation rate of 79 percent, the latest survey revealed a drop of confidence in senior management compared with the previous survey conducted in 2013.
Just 38 percent of survey participants indicated that the World Bank Group’s senior management “clearly communicates” the institution's “strategic priorities” — down 13 percentage points from the 2013 staff survey. In addition, only 33 percent indicated they have “a clear understanding of the direction in which [senior management] is leading [the World Bank Group] — down 9 percentage points. And 26 percent indicated senior management “creates a culture of openness and trust” — down 9 percentage points as well.
About the author
Jeff Tyson@jtyson21
Jeff is a former global development reporter for Devex. Based in Washington, D.C., he covers multilateral affairs, U.S. aid, and international development trends. He has worked with human rights organizations in both Senegal and the U.S., and prior to joining Devex worked as a production assistant at National Public Radio. He holds a master's degree in journalism from Columbia University and a bachelor’s degree in international relations and French from the University of Rochester.
