Founded in 1999, ADDCOM is an international manufacturer of high quality headsets and telecommunication equipment. All ADDCOM products are designed and engineered in Australia. ADDCOM offers customers a wide range of solutions for office and call center environments. ADDCOM’s product range includes headsets, amplifiers, recorders, conference phones and business phones. ADDCOM has offices in Seoul and Singapore with the Head Office located in Sydney, Australia.
ADDCOM is committed to continuous quality improvement across all areas of the business — from its products and processes, to its systems and staff. The company has a very high level of quality control, and has custom-designed testing equipment to individually test and rate each product as it comes off the production line.
ADDCOM is a company built on a strong foundation of values. Remaining customer focused, maintaining the highest standards of quality, building a brand that customers can trust, and valuing staff are inherent in all that ADDCOM does.
ADDCOM has a dedicated service centre staffed by experienced technicians. The process is streamlined to ensure easy, online tracking of progress and responses. ADDCOM also provides complete archives and history of customers’ requests.
ADDCOM has established a strong global presence and brand recognition, through the distribution of ADDCOM products via an established and expanding network of international distributors.