Ceylon Business Appliances (Pvt) Ltd, was established in March 1970 with a vision of being the leading supplier of high quality Office Appliances in Sri Lanka.
With a superior understanding of customer needs gained from forty five years of experience, and a philosophy driven by "unsurpassed reliability", Cba enjoys a well-deserved reputation in Sri Lanka as a leading Manufacturer / Supplier of a broad range of products and services including Office Machines, Office and School Furniture, Plastic Identity cards, Prepaid cards and Electronic Assembly for export.
The company's reputation is especially strong in the high-value Banking sector, where constant repeat business is the norm, where low price is not the only criterion for a deal, and where Cba's experience, insight and trusted relationships gives it a formidable and a competitive advantage.
Today Cba is a one of the key players in the office automation business in Sri Lanka. It not only provides total office solutions but offers a superlative after sales and service for the wide range of products it sells.
CBA is dedicated to providing top quality service in all facets of its business. Founded by some of Sri Lanka's top office products sales professionals, SUPERB SERVICE has always been a cornerstone of CBA's operating philosophy . Thus, from the inception of the company 44 years ago, “CUSTOMER SERVICE” has been what they have stood for. This philosophy and reputation is embodied in their logo as "Reliable People, Reliable Machines, Reliable Service".
CBA approaches each Customer Relationship as a strategic partnership. This commitment, which includes recognizing each customer as having unique needs, allows CBA to provide tailored solutions, that includes state of - the - art products, components, and consumables that meet or exceed each customer's requirements.
CBA understands that SERVICE begins when a conversation is CBA understands that SERVICE begins when a conversation is initiated with the customer. Their entire organization is committed to providing customer service, through a continuous improvement process that focuses on customer, flexibility, superior performance and after sales service.
CBA goes to extraordinary lengths to invest in schemes that deliver real value to the customer, and are, naturally, highly valued by the customer. For instance at the start of a new relationship, investments to learn and truly understand customer needs can result in the new methods, equipments or processes that are made at no charge. Customers often are surprised that CBA does not intend charging for this value added service.
CBA also educates it's customers on future trends of office automation and services. One such seminar CBA organized was a seminar on EMV Cards conducted by NBS Technologies in 2008
Where is Ceylon Business Appliances (Pvt) Ltd