Chin Communications is Australia’s leading provider of Chinese translation and Chinese interpreting services, whose clients include Presidents Clinton, Hu Jintao and Jiang Zemin, Australian Prime Ministers, Premiers and CEOs.
Succeed in business with China – get the communication right. They can assist with translation of documents of all types, powerpoints, business cards, labels, certificates, contracts, brochures, advertisements, licences, websites, reports, manuals, etc - if the clients are dealing with China, they need to have documents in Chinese to maximise the chance of success.
If clients have documents in Chinese, they can help clients understand the contents or provide a certified translation. They can help clients succeed by ensuring the quality of the message. If clients are visiting, hosting, negotiating, presenting, training, organising a conference, liaising or socialising with Chinese speakers, they can help clients to plan for success and engage the best interpreters to build good reputation with high-quality interpreting and translation. The commitment is to assist Australian businesses and governments to get the important messages across accurately, consistently and on time – to help win that deal and make clients look good.
Since the start in 1992, Chin Communications has embraced change, won multiple awards, and moved forward with the times. They are now more relevant than ever.
What started as a Chinese translating and interpreting company 25 years ago has now become an in-house, full-service studio. They translate, design, write, create brands, strategize for the web, produce, and have fun. Through it all, they have ve tried to stay true to the promise to quality and client service. And after all these years, They are still one of the most trusted Chinese language specialists in Australia.
Three things to thank for success:
People
They are selective with whothey let in. The team is comprised of the brightest translators and interpreters, Masters-level graduates, AICD members, business school graduates, high-level academia, an OAM recipient, and qualified communications experts who are well-travelled, highly experienced, and have lived fully. They invest in people to nurture their personal and professional development so they can move forward together.
Culture
Their is a culture of empathy and understanding – this is what happens when one shares a space with multi-linguists, multinationals, multi-disciplinaries, multi-cultures: thoughtfulness ensues. They bring out this considered, trustworthy attitude in work and in relationships, and many of the clients tend to like being understood. This culture is driven by the ethos: they are many small people in one big world; how can they make the world smaller and the people bigger?
Approach
Work in-house, and are not an agency. This means clients’ assets are secure, confidentiality is airtight, and they can maintain the highest degree of professionalism and accuracy.
Treat clients as partners, meaning they are transparent about progress and important decisions can be made together. This allows a highly iterative process that’s able to support many moving parts in a fast-paced environment.
They are backed by technology. A rich resource bank, a live database, and fluency in many software programs allow us to work with continuity, not in isolation, which leads to quick and accurate outcomes.
