CONSULAQUA Hamburg GmbH was established in 1980. Goal of the company was to commercialize experience of Hamburg Waterworks, which over many years had been gathered in the fields of technical and commercial management of the urban water supply systems and public baths in the Hamburg Metropolitan area.
CONSULAQUA’s fields of activity comprise four main fields, namely water resources management, water supply, wastewater management, and operation and management support.
CONSULAQUA’s scope of services contains not only all kind of planning, engineering and consulting services, but also assistance and support services in technical operations and management, particularly reflecting our close relationship to a large water utility.
Staffing and Resources
The core team of CONSULAQUA comprises more than 40 permanently employed engineers and scientists. Additionally, CONSULAQUA can always back on the staff and facilities of HAMBURG WASSER comprising design offices with approx. 200 civil, mechanical, chemical and electrical engineers, network and plant divisions
with operational staff, and commercial divisions with economists and MBA’s. Moreover, we have available a laboratory with all necessary equipment for water quality control and operation of pilot plants with a staff of 30 employees. CONSULAQUA is equipped with extensive state-of-the-art technical equipment comprising latest office, electronic, and IT equipment.
Fields of Activity
CONSULAQUA provides consulting and operation support services in the following fields:
Water Resources Management
- Management of Ground and Surface Water Resources
- Assessment of Soil and Groundwater Contamination
- Groundwater Rehabilitation Plants
- River Basin Management
- Geographical Information Systems
Water Supply
- Groundwater Wells and Surface Water Abstraction Structures
- Water Treatment Plants and Storage Tanks
- Water Transmission Mains and Distribution Networks
- Industrial Water Supply
- Geographical Information Systems
Wastewater Management
- Sewer and Stormwater Networks
- Wastewater Treatment Plants
- Water Reuse
- Geographical Information Systems
Operation and Management
- Operation and Maintenance of Networks
- Water Loss Reduction
- Sewer Networks Condition Assessment
- Operation and Maintenance of Plants and Pumping Stations
- Energy Audits
- Business Processes
- Customer Relationship Management
- Finance and Accounting, Tariff Systems
- Management Information Systems
- Marketing and Public Relations
Scope of Services
- Pre-Feasibility Studies and Market Analysis
- Project Development
- Project Management and Coordination
- Planning, Engineering and Consulting Services
- Expertise, overall planning, business case planning
- Planning (master plans, feasibility studies)
- Design (preliminary, planning and detailed design)
- Assistance in procurement (preparation of bidding documents, evaluation of bids, Assistance in contract awarding)
- General construction supervision
- Project controlling
- Hydrogeological and Environmental Services
- Exploration (geophysics, pumping trials) and hazard assessments
- Groundwater modeling and monitoring
- Environmental impact and life cycle assessments
- Energy audits
- Operation and Maintenance
- Review and improvement of network and plant maintenance and operating procedures
- Development of operating instructions and manuals
- Introduction of preventive maintenance systems
- Introduction of procedures to assess, monitor and control water losses
- Networks and plant condition assessment
- Pilot tests, commissioning, and commencement of operation
- Test runs, initial operation service, trouble shooting, process optimization
- Introduction of benchmarking and monitoring systems
- Establishment of GIS units
- Management and Administration
- Analyses and revision of business processes and workflows
- Introduction of CRM systems to improve invoicing, billing and collection of revenues
- Introduction of commercial billing software
- Reorganization of administrative processes and budget monitoring systems
- Conducting of workshops and public relation campaigns
- Development of quality, environment, and safety management systems
- Capacity Building
- Practical on-the-job-training and extended vocational training of operational staff
- Further training and coaching of management staff
- Human resources development, assistance in staff recruiting