They are an independent charity helping law enforcement to locate criminals and help solve crimes. They have an anonymous 24/7 phone number, 0800 555 111, that people can call to pass on information about crime; alternatively people can send them information anonymously via their Giving Information Form. 

Vision

For over 25 years they have helped people who want to stop crime that hurts them, their family, and their community. Their anonymous service gives them the opportunity to speak out when their personal circumstances could silence them.

They believe that individuals and communities have a right to be safe from crime and the fear of crime. Each of the people have a responsibility to create a country where there are fewer victims of crime.

As a charity, they have a unique role that is independent from authorities. Their promise of anonymity really makes a difference to:

- those who contact them with nowhere else to turn,
- the victims of crime who see justice being done, and
- communities being safer places.

Their Mission
Through their promise of anonymity, vulnerable individuals and communities can stand up against crime without fear of intimidation or possible retaliation. They aim to:

- detect, reduce and prevent crime through the provision of information, and
- give people the information and tools to act against crime.

Their Values
Their values guide the way they work to help the individuals and communities that can be silenced by crime. 

These core characteristics explain who they are and how they should be seen by others, from the people who share crime information with them, to their partners and supporters, and with their staff and volunteers.

- Trustworthy
- Non-judgemental
- Effective
- Realistic