Project Management
Delco Automation understands what it takes to succeed and offers innovative programme and project management services as part of automation and security performance solutions. Over the years, Delco Automation has developed a pool of experience in the consulting and systems integration industry and a sophisticated set of tools and methodologies based on that experience. They have invested extensively in developing a comprehensive project management system necessary to accommodate the demanding logistics of a portfolio of concurrent fast-track projects.
They believe the key to a successful project is a strong management plan. A plan that is relevant to the scope of work, prepared in advance with experienced people installed at each level of the work breakdown structure. Experienced people that will ensure the plan is executed properly at every stage. Further, the plan must be relevant to the goals of the Owner or the project will not be a success. A STRONG PROJECT PLAN reduces Owner RISK. A correctplan installed at the initial stages will ensure the highest chance for project success.
What contributes to a correct plan? They believe it is a plan that incorporates the customer’s site specific requirements. They pride themselves in having completed every project with great success for their customer because of their rigorous project management process.
What enables Delco to excel at this and not their competitors? Superior knowledge coupled with sensitivity. At Delco Automation they passionately focus on customer success and it is ingrained in their culture at every level. Their projects have been historical successes because their people are sensitive to the needs of the every stakeholder – the Project Managers, Consultants, Site Operations & Maintenance Personnel. Further, every Delco Automation project manager is armed with executive level support and a sophisticated set of business system tools to ensure their projects are a success.
As members of the Control Systems Integrator’s Association (CSIA), they subscribe to the best practices in the North American automation industry.
Their project managers are trained with the Project Management Institute (PMI) and utilize the Project Management Body of Knowledge (PMBOK) as guidelines for maintaining project controls.
Networked Project Management Software
At the core of their investment in project management is a business system they developed trade-named DelcoNucleus™. Included in the core of its project management features is a networked digital dashboard that visually displays (with color coding) the status of all project deliverables in their corporation. It is much like a graphical human machine interface in a control post, but for project events and deliverables. The system permits the PM’s to quickly drill down into the resources assigned for deliverables. It also visually annunciates key project milestones and checkpoints such that the Dept. Managers can drive the PM’s and the required resources to their customers’ targeted delivery dates.
Service & Support
Delco Automation is a partner who understands your systems, understands your business and can help you operate your plant safely, reliably, and efficiently. The continuing productivity of your process controlled by their systems is important to them. They offer a range of support services designed to keep your plant running at peak performance. Call them at any time any day at their national toll-free number. A system expert, knowledgeable about your plant will answer within 30 minutes, and will be ready to answer your questions, diagnose system problems, and, if necessary, dispatch field engineers to your plant.
Remote System Monitoring
Their technical experts are able to remotely log-in to your system and view your system. Their staff can perform a number of diagnostic checks on the program, PLC’s and network communications, and advise you of necessary corrective or mitigating actions. If on-site assistance is required, a field service engineer can be dispatched to your site.
Scheduled On-Site Service
Subscribe to Delco Automation’s Pinnacle Service Program to ensure maximum system availability. Their field service engineers will perform preventive maintenance at scheduled dates as defined in the service agreement.
Some examples of the services performed on a scheduled basis are:
- -Loop tuning
- -Calibration and instrument replacement
- -Drive adjustments
- -Battery checks and replacement
- -Minor software and hardware modifications requested by you.
Evergreen Technology Upgrades
Their evergreen program is designed to extend the life of your control system in the face of changing technology via planned replacement and upgrade of covered components such as PLC’s, RTU’s, modems and routers, computers, operating system software, and third party HMI and PLC software. This preventive maintenance program helps you avoid hardware and software obsolescence problems. It also allows you to take advantage of the increased functionality the newer technology offers.
The evergreen program permits you to budget and plan for future replacement and migration of outdated equipment without the need for approval of capital expenditures. To minimize disruption to normal plant operations, upgrades and replacements may be scheduled during planned plant outages sometime during the three year contract. During the contract period they will:
- -Replace your computers and servers
- -Replace communications components as required. (RTU’s, modems, routers, radios)
- -Update your operating systems as required
- -Update your HMI and PLC licenses and versions
- -Update their software to take advantage of the newer OS, HMI, PLC platforms.
