DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 350,000 employees, they provide solutions for an almost infinite number of logistics needs.
DHL is part of the world’s leading postal and logistics company Deutsche Post DHL Group, and encompasses the business units DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight and DHL Supply Chain.
Express deliveries worldwide; freight forwarding with planes, trucks, ships and trains; warehousing services that go beyond just storage, but include everything from packaging to repairs; international mail deliveries; customized and specialized shipping – if it is about logistics, it is about DHL.
Vision, Mission, Strategy
Vision is to be The Logistics Company for the World.
Mission – Excellence. Simply Delivered. – is they guiding light.
Strategy 2020: Focus.Connect.Grow. is the roadmap to the future.
They connect people and improve their lives. And they do it by being uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people together and making life simpler – for the customers, employees, investors, and society – they help make the world a better place.
Being The Logistics Company for the World goes well beyond the global presence in over 220 countries and territories, or the tireless pioneer spirit when it comes to new markets. It also extends beyond the unique ability to offer a remarkable range of logistics solutions – from mission-critical express deliveries to economical freight transportation, from taking the complexity out of customs to managing the complexity of global supply chains and everything in between.
They want to be the logistics company people turn to – the first choice not only for all shipping needs, but also the first choice for career and investment opportunities, and being the global benchmark for responsible business practice.
Strategy 2020: Focus.Connect.Grow.
The vision, mission and goals for the future are laid out in the "Strategy 2020: Focus.Connect.Grow." It’s a simple strategy without being simplistic. Built on the three pillars of Focus, Connect and Grow, they have laid out a clear plan for the coming years with ambitious yet achievable goals.
Focus on what has made us successful
They are a global logistics company that is well-positioned in the world’s growth markets. They remain focused on logistics as the core business. They also reconfirm the commitments made in Strategy 2015 to be Provider, Employer and Investment of Choice as well as to contribute to a better world, which they call “Living Responsibility.”
Connect across the organization
The people around the world possess an enormous wealth of know-how, expertise and talent. They are working diligently to find new ways to tap into this treasure trove and share it across the global family of businesses. One very significant step they have taken was to introduce the worldwide Certified program, which is a specialist training program for the entire workforce.
Grow in new market segments
They are expanding the business in growth markets and segments, especially in emerging markets and the vibrant e-commerce markets of the world. There is so much potential to build on the success and gain market share, and they aim to broaden the logistics services and tap into these opportunities as they move toward 2020.See more