Diamond Group was established as a professional corporation in 1978. Since then, our firm has become a recognized leader in the community of local trading and industrial firms. They have built our success on partnerships with our customers. Our size is a distinct advantage; they are small enough to offer personalized attention to our customers, but large enough to meet a wide range of customer needs.
Diamond Group strives to maintain our customer-focused philosophy, welcoming change while making decisions based on a clear understanding of quality and value.
They provide multiple avenues to doing business in a secure environment guided by prudent rules and regulations.
They constantly review our procedures, priorities, rules, regulations and policies in order to ensure that they are providing effective and efficient services to our customers and Diamond Group staff.
They recognize and accept that change is ongoing, and that rather than posing obstacles it provides us with the opportunity to improve our responsiveness to customer needs.
They continually enhance our business processes to support a user-friendly and convenient environment that improves customer and employee satisfaction.
They demonstrate accountability to our customers by taking responsibility for our actions. They also encourage our customers to take responsibility for managing their retirement and health benefits.
They promote open communication at every level of our business.