Electricity Sector Regulatory Agency (Agence de Regulation du Secteur de l’Electricite - ARSEL)

MISSION The Electricity Sector Regulatory Agency (ARSEL) was created by Law N” 98/022 of 24th December, 1998 substituted by Law N°2011/022 of i4th December, 2011, to regulate the electricity sector In Cameroon. It has the status of a Public Administrative Institution Within the framework of Law N° 99/016 of 22nd December. 1999, on the general statute of public enterprises and enterprises of the public and para-public sectors. ARSEL ensures the regulation, control and monitoring of the activities of operators in the electricity sector, within the framework of policies defined by the government of Cameroon. The missions assigned to ARSEL includes amongst others to: Ensure compliance with laws and regulations governing the electricity sector, as well as the concession, License, authorization and any other form of contract adopted within this framework; ensure that network access is done in an objective, transparent and non-discriminatory manner; protect the interests of consumers and ensure the protection of their rights in relation to the price, supply and quality of electricity; ensure fair competition in the electricity sector; implement, monitor and control the tariff System established in conformity with the methods and procedures fixed by the administration in charge of electricity; grant authorizations; consider applications for licenses and concessions; Settle disputes between operators in the sector of electricity referred to by either party; contribute to the exercise of any public duties as assigned by the government on behalf of the State in the electricity sector VALUES    At ARSEL, they have six values to guide their behavior towards each other and the public, which are: Dynamism: their energy is built t on ensuring a balanced functioning of the electricity sector and to impact the future with their regulatory activities. They rely on their strength to push their limits, so as to fulfill their mission of monitoring. Controlling and regulating the electricity sector in Cameroon. Their enthusiasm and their optimism their communicative. Transparency: they have to be open and cautious in their choices and decisions, they should be committed at saying what they do and doing what they say. Respect: Mutual respect is the watch word as they carry on their activities no actions of discrimination (be it as a result of sex, religion, age, etc) shall be accepted within the Agency. Simplicity: They are to be direct and frank in their words and actions. They have to simplify what is complex and use a language understood by all the stakeholders in the sector. Proximity: they are to give attention to each other’s views and keep an open mind to new ideas. Their responses should be tailored to individual needs as well as that of the electricity sector in general. Anticipation: they have to be able to forecast events and send warning signals so as to avoid or prevent disappointments and disasters. They are expected to be more proactive than being reactive They are also concerned with reflecting a personality towards third parties built upon: Availability: they are expected to create sustainable relationships, reason why their words and actions have to be coherent. They have to be ready to act any moment when there is a need Innovations: Initiative and creativity are aspects they have to encourage and promote amongst them They have to be focused at making ARSEL one of the best regulatory agency in Africa and ensure its continuity and sustainability. Responsibility: They should respect their values and assume responsibility for their actions towards each other, and towards stakeholders in the sector. They should be actors to the sustainable development of electricity sector.