Family Lives is a charity with over three decades of experience helping parents to deal with the changes that are a constant part of family life. They know that many people play active roles in raising children, from dads and mums, grandparents, stepparents and non-resident parents. Their role is to support all of you to achieve the best relationship possible with the children that you care about, as well as supporting parenting professionals. They believe that happy children come from happy families and currently support families to improve the outcomes for over 1 million children each year.
They recognise that the best way to support families is to provide professional, non-judgmental support and advice in a way that all members of the family can freely access. They provide this through their 24 hour helpline, extensive advice on their website, live chat services, befriending services, and parenting/relationship support groups. Nearly all of their services are accessible at no charge to parents and you can contact us 365 days a year.
People contact us about all aspects of family life including child development, issues with schools and parenting/relationship support. They also respond when life becomes complicated and provide support around family breakdown, aggression in the home, bullying, risky teenage behaviour and mental health concerns of both parents and their children. It is good to talk and they can help you find solutions and recommend further support within their own wider services and/or from their many partner organisations.
Vision
Families are the foundation of society. All families should have access to active support and understanding.
Mission
Family Lives works around the clock, transforming the lives of families, supporting parents and making happier relationships, happier families and a stronger society. The experience enables us to help families with any problem or challenge that they face. The trained family support workers, both paid and volunteer, offer all family members immediate and on-going help on the phone, online or in local communities. They use the knowledge gained through the work to inform, support and train professionals and campaign for changes to improve and support family life.