They are a Trading Fund of the Foreign and Commonwealth Office (FCO), lead by Danny Payne, CEO. They provide a range of integrated, secure services worldwide to the FCO and other UK government departments, supporting the delivery of government agendas. They also provide services to foreign governments and international organisations closely linked to the UK.

Operating and delivering worldwide, they design, build and provide secure services in more than 250 embassies, high commissions and other critical government facilities across 160 countries. Services include protective security, estates and construction, cloud computing, communications and monitoring, logistics, translation and interpreting. This is combined with a portfolio of global maintenance work. FCO Services also manages the UK National Authority for Counter Eavesdropping (UK NACE), helping protect UK assets from physical, electronic and cyber attack.

Securing value for money is at the top of the government’s agenda as the country begins to emerge from one of the longest recessions in living memory. They play a vital part in supporting the government achieve this aim by providing the public sector with the services they require within these challenging financial boundaries.

They aim to exceed customer expectations and in doing so, build a deep understanding of their customers’ requirements, interpret their security needs and deliver services that produce effective public value.

Mission:

To be the global delivery partner providing value, innovation and operational excellence to the FCO and wider government
Vision:

To be the trusted partner to government overseas

History

They are part of the Foreign and Commonwealth Office (FCO) who promote the United Kingdom’s interests overseas, supporting citizens and businesses around the globe. The FCO are responsible for:

• - Safeguarding the UK’s national security by countering terrorism and weapons proliferation, and working to reduce conflict
• - Building the UK’s prosperity by increasing exports and investment, opening markets, ensuring access to resources, and promoting sustainable global growth
• - Supporting British nationals around the world through modern and efficient consular services.

Originally they were an internal department within the FCO providing them with support services in order to achieve their objectives. In keeping with the government’s drive to increase the value added by public service to the taxpayer, they became an Executive Agency on 1 April 2006. They have used this commercial status to expand their customer base and become more accountable, streamlined and efficient. They met their goal to become a Trading Fund by 1 April 2008 and are extremely proud to have provided secure services to their customers for over 60 years.