Established in 1922 by Martin Fichtner, Fichtner has evolved from an at first regionally focused engineering office into Germany´s leading independent firm of consulting engineers, and it is now among the front-runners internationally. The Fichtner Group with its subsidiaries and associated companies has a staff strength of more than 1500 worldwide. The Stuttgart Home Office accounts for over 500 of these, comprising mainly experienced engineers, economists and management consultants covering a wide variety of specialist fields.
For public- and private-sector infrastructure service providers they offer comprehensive and interdisciplinary consultancy support, with their key area of activity concerned with central utilities infrastructure. No other enterprise offers their combination of engineering and consultancy, as needed for realizing large-scale projects, with classical management consultancy services.
Their company is headed by a management team which, with its chairman, bears overall responsibility. The body supervising their management is an advisory board, elected by the shareholders, made up of individuals of high standing in their business sector. Alongside its oversight function, it provides advice and support to management in all important matters relating to corporate policy and planning.
Fichtner attaches great importance to maintaining a high quality standard for their engineering and consultancy services. For this reason, careful selection of personnel and close quality supervision are assigned high priority in the pursuit of their primary aim, which is to ensure their clients' satisfaction.
For the various projects, specifically adapted quality assurance measures are to hand that are implemented in line with relevant quality assurance concepts.
Since issuance of the ISO 9000 series of standards for quality assurance and quality management systems, they have kept abreast of their development and schooled key personnel in all their aspects. As one of the first engineering consultancy companies, Fichtner attained ISO 9001 certification in March 1994.
They have continued to significantly develop their quality management system and have expanded it to an Integrated Management System for Compliance, Quality, Occupational Safety and Environmental Protection. This allows them to successfully support their business practices in all affiliated companies of the Fichtner Group. In doing so, they have faced the challenges posed by market demands and client requirements, and have met these through pragmatic solutions in compliance with standards and norms. For this purpose, in line with the development of the management system, the senior management of the Fichtner Group has set as corporate aims compliance, quality, occupational health and safety, and environmental protection.
The externally certified Integrated Management System that they have adopted fulfills, alongside the process-oriented approach of the ISO 9001 quality standard, also the requirements of ISO 14001 for environmental protection and of OHSAS 18001 for occupational health and safety, as well as the relevant rules for compliance.
Adherence to and constant improvement of the high standards will continue to be ensured by feedback from their day-to-day work and routine internal auditing. The result of these endeavors has been re-award on a regular basis of their quality certificate, on the basis of renewed checks conducted by independent external auditors.