Fidelity Technologies Corporation, headquartered in Reading, PA, was founded in 1987 as a contract manufacturer specializing in circuit card assemblies and cable harnesses for the U.S. Department of Defense. In the early 1990’s, Fidelity revolutionized its business model by leveraging the contract manufacturing and resident capabilities to target two key growth areas; Simulation & Training Systems and Field Support Services. This vision required Fidelity to acquire, develop and embrace the core competencies that would pave the way for future growth. The newly developed strategic plan was to expand its reach into the Simulation and Training Systems market; eventually becoming the leading supplier of Call for Fire Training Systems for U.S and Foreign Military Forward Observers; as well as expanding its Field Support Services portfolio of on-site Contractor Operation and Maintenance Services (COMS) and Contractor Instructor Services (CIS) contracts with the U.S. Navy.
Building off the experience gained designing state of the art Forward Observer training systems, Fidelity developed a comprehensive solution to Indirect Fires training through its Fidelity Fires product line. The Fidelity Fires product line is certified to the JTAC MOA and is the most comprehensive, feature rich and expandable Forward Observer through Joint Terminal Attack Controller training platform available on the market today. Available in portable through immersive configurations, this family of systems addresses all aspects of indirect fires training as well as mission rehearsal.
Fixed and rotary aircrew training devices and aids for both domestic and foreign customers was determined to be a significant growth area within Fidelity’s Simulation and Training Systems division. Certifiable to FAA Levels 4, 5, 6 or 7, up through Level C; these devices represent cutting edge training solutions which provide critical training to enhance warfighter readiness. In addition, Fidelity provides O&M support and instructional services for these training devices which maintain the readiness and currency of the platform aircrews.
The Military & Aerospace Manufacturing division leveraged its manufacturing heritage by embracing and implementing a LEAN Manufacturing philosophy coupled with a Six Sigma Quality Measurement protocol. This cultural shift in the approach to manufacturing was necessitated by the increased competition in manufacturing opportunities. These changes created a market differentiator and allowed Fidelity to pursue, capture and execute large scale manufacturing programs. Notably, Fidelity positioned itself to capture substantial elements of the U.S. Army power generation & distribution market as well as providing improved armor protection kits and communication capabilities for U.S. Army vehicles destined for deployments to hostile environments.
Fidelity is a well-diversified Defense and Aerospace contractor, employing industry leading personnel in the fields of engineering, technical support services, instructor services, skilled assembly, program management, business development, and subject matter experts. The company has grown from a small contract manufacturer to a leading global supplier of Defense and Aerospace products and services to U.S. and international customers. In response to the ever changing requirements of the customer, Fidelity is constantly expanding its expertise and capabilities to provide innovative solutions that directly address the needs of the warfighter.
While Fidelity has experienced a sizable amount of growth since its humble beginnings, the company’s leadership will always stay true to a core philosophy – a philosophy whereby customer relationships, customer service, and customer satisfaction are more important than maximizing short term profits.
Since 1988, Fidelity’s Military and Aerospace Manufacturing Division (M&A) has been a leading provider of turnkey design and manufacturing services for build-to-spec and build-to-print designs for the US Military. M&A products are utilized in a variety of applications including mobile power, avionics, telemetry, surveillance, communications and ground combat vehicles. M&A presently maintains two (2) principal areas of concentration. The first is in the military mobile electric power space where the division first established itself in 2008; and the second, largely expanded in 2013 and further advanced through subsequent new awards, lies in the area of product integration and kitting. M&A’s significant industry presence, earned through demonstrated, successful high volume production of power distribution products and accessory armor kits for the U.S. Army, continues to grow with the addition of new industry relationships and alliances, contract awards and the added capability and infrastructure to produce power generation equipment and to perform diverse kit product integration.
Fidelity’s Simulation & Training (S&T) Division is a recognized global supplier of simulation and training systems. S&T’s products and services include virtual training systems for military applications and cost-effective upgrades of existing simulation and training systems. S&T designs solutions for the military virtual simulation and training market with a focus on NATO accredited Joint Forward Observer (JFO) / Forward Air Controller (FAC) / Joint Terminal Attack Controller (JTAC) training systems, ground-based forces training systems, flight simulators and Loadmaster Training Devices.
Quality Management System (QMS)
Commitment to Quality and Customer Satisfaction is paramount in everything they do at Fidelity. Their ISO-9001:2008 Quality Management System (QMS) reveals their dedication to Quality and continuous improvement of their processes and procedures. Their success is based upon the satisfaction of their customers and the partnerships they build with them and their supplier/subcontractor supply chain. Their customers have come to recognize Fidelity Technologies Corporation as an innovative, reliable, results-oriented contractor and business partner. They are not just doing things right, they are doing the right things.