Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for clients, putting digital and data to work to create competitive advantage. They do this by integrating lean principles, design thinking, analytics and digital technologies with the domain and industry expertise to deliver disruptive business outcomes – an approach they call Lean DigitalSM. Genpact deliver value to clients in two ways – through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform, and run clients’ operations. The approach is continually refined in one of the world’s largest digital process sandboxes, where they test and improve thousands of processes. For two decades Genpact have been passionately generating impact for clients from the Fortune Global 500 and beyond, employing over 77,000 people in more than 20 countries, with key offices in New York City, Palo Alto, London, and Delhi.
Genpact began in 1997 as a business unit within General Electric. In January 2005, Genpact became an independent company to bring the process expertise and unique DNA in Lean management to clients beyond GE, and then in August 2007, Genpact became a publicly-traded company (NYSE: G). Bain Capital became Genpact’s largest shareholder in November 2012, with the strategic objective to grow the company further. Since December 31, 2005, thet have expanded from 19,000+ employees and annual revenues of US $491.90 million to 77,000+ employees and annual revenues of US$2.57 billion as of December 31, 2016.
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