Hamburg Consult is an orgnaization that provides transport related consulting services.

Hamburg-Consult GmbH was established in 1967. In the beginning, the main purpose of Hamburg-Consult was to exclusively market the HAMBURGER HOCHBAHN expertise for the planning, operation, maintenance and training of public transportation.

Hamburg-Consult quickly developed distinctive areas of expertise and innovative methodologies in the field of consultancy for public transportation companies. Starting from the very precise knowledge of internal processes in urban rail operators, HC was able to develop a range of software products and successfully place them on the market. These programs assist the optimization of the vehicles used in circulation or in the handling of customer complaints.

The Hamburg-Consult experts are drawn from various disciplines such as engineers, economists, political scientists, urban planners and others who all have a dedicated goal: to make the public transportation in the cities more attractive, user-friendly while making it even more affordable.

 

 

Services

Operation & Maintenance

The system maintenance and in particular the technical development and upgrading of existing systems are another core competency. The experts of Hamburg-Consult draw detailed analyzes of the state of maintenance of infrastructures and electrical and mechanical equipment as well as vehicles, but also develop maintenance plans for equipment and vehicles in mass transit.

 

Planning and IT in Public Transport

Regulation of security personnel, investigate customer complaints, manage investments, three examples of an intense coordination processes in a transport company. Automate routines, Processing steps to standardize and enhance transparency, management software with built-in know-how to provide relief.