INTEGRATED DIGITAL SYSTEMS (IDS) is a Software and Web Development Company established in 1991 and dedicated to developing solutions tailored to the needs of private enterprises and public bodies.
They are headquartered in Lebanon and supported by a solid network of offices and partners in Dubai, Kuwait, and Riyadh.
They design and implement solutions in leading companies and government institutions across the MEA region, including customers in Kuwait, Qatar, KSA, Bahrain, Iraq, and UAE.
Their core competencies lie in Enterprise Resource Planning (ERP), Document Archiving & Document Management, Wealth Management, Online Trading, Online Banking, E-Commerce, Web Design, and Mobile Applications. Throughout the years, they have established solid know-how across many industries such as Financial Markets & Banking, Manufacturing, Newspaper Publishing, Communication & Media, Healthcare, Aviation, Telecom, and many others.
The company is part of the Microsoft Partner Network and has been a Microsoft Certified Partner since 2001.
Their Focus:
Their main focus lies in providing ready-made software products, customized software solutions, websites, and mobile applications.
Their ready-made software products comprise Enterprise Resource Planning (ERP), Document Archiving & Document Management, Online Trading, Wealth & Asset Management, Online Banking, Loan Management, and School Management.
Their solutions diverge from a multiplicity of disciplines that are tailored to the needs of several industries such as Financial Markets & Banking, Manufacturing, Newspaper Publishing, Communication & Media, Healthcare, Aviation, Telecom and many others.
Aside of their main products and solutions, at IDS, theyprovide the services below:
Custom Development
Whether it is integrating a client’s existing software assets with their packages, building software based on an existing solution, or designing a completely customized system, IDS has the expertise to complete the project efficiently in the shortest scope possible. In fact, over forty percent of IDS projects are custom development jobs.
IT Outsourcing
IDS provides a full outsourcing plan for the development, implementation, and support for clients who wish to do their IT projects in-house. Out-staffing could prove to be the ideal solution at times of employee shortage, peak season, and employee leave, without the need to spend time and resources on head hunting and training. This also includes outsourcing IT Support needs to our qualified team of support technicians.
Customer Support
They provide clients with the needed support for their applications. Should the need arise; they will always get the needed help to maximize business efficiency. They are also committed to regularly performing remote administration and diagnostics of the system and executing the necessary maintenance. A customized support solution could be designed for the most demanding projects.
Training
Their Microsoft Certified Trainers (MCTs) ensure that users and administrators obtain the required knowledge and expertise to efficiently manipulate the system, while allowing them to address their line of work’s challenges. They monitor the progress onsite until full operational efficiency is reached.
Graphic Design
Combining art and technology, their expert team of Graphic & Web Designers is capable of merging visuals, ideas, and concepts, to enhance your brand’s image and interactivity both digitally and in print. The services provided by their graphic design team include: