International Medical Group, Inc. (IMG) truly understands the needs of international citizens. For more than a decade, IMG has provided medical insurance to individuals, families and groups who are living or traveling abroad. Whether you need individual coverage for a vacation or group coverage for your employees in locations around the world, IMG has a product to meet your needs. IMG's strength lies in its ability to deliver superior service to our insured members. Their staff includes international claims administrators with a wealth of experience in processing claims from throughout the world; multilingual customer service representatives to assist their members; and an on-site medical staff available 24 hours a day, seven days a week for medical emergencies.
At IMG, they know that the reasons to internationally are many and varied — that's why their products are too. Their full-service approach to providing international medical insurance products includes servicing vacationers, those working or living internationally for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence. To meet their members' needs, they have developed a comprehensive range of major medical, life, dental and disability products.
But providing world-class products and benefits is not enough. Since 1990, they've supported millions of people in almost ever country with customer service that's second to none. Their dedicated team of international, multilingual specialists and highly trained customer service professionals back the benefits their members need with the services they want.
IMG is an award-winning provider of global insurance benefits and assistance services. For more than 25 years, they have enabled their members to worry less and experience more by delivering the protection they need, backed by the support they deserve. With IMG, members experience:
Global Support. With offices and partners across the globe, IMG provides the support you need, when you need it. In fact, it's their corporate mission to be there to protect and enhance your health and well-being.
Service Without Obstacles. IMG's team of international, multilingual specialists is accustomed to working in multiple time zones, languages, and currencies. Their global reach means they can work without barriers.
Accessible Technology. Log on to the secure, 24-hour online portal, myIMGSM, to submit and view your claims, manage your account, search for providers, Live Chat with representatives, and more.
International Provider AccessSM. In addition to our expansive PPO network available for treatment received within the U.S., their proprietary IPA network of more than 17,000 accomplished physicians and facilities allows you to access quality care worldwide. Their direct billing arrangements can also ease the time and upfront expense at select providers.
Financial Stability. Their globally recognized underwriters, A-rated Sirius International Insurance Corporation (publ) and certain underwriters at Lloyd's, offer the financial security and reputation demanded by international consumers.
International Emergency Care. When you're away from home and a medical emergency occurs, you may not be able to wait for regular business hours. With their on-site medical staff, you have 24-hour access to highly qualified coordinators of emergency medical services and international treatment.
