The JTB Group Mission
They strive to foster peace and global interconnectedness through the creation of opportunities for meaningful human interaction.
Their Promise to the Customer
They provide excitement and unforgettable experiences to their customers through the creation of opportunities to explore and experience the Earth’s majestic beauty and humanity’s rich historical and cultural heritage.
To their customers they owe their first 100 years of success. They continue to build on that success by delivering products, services and solutions that surprise and delight.
Their Business Domain
Generating value through creative exchanges
They create a worldwide array of opportunities for meaningful human interaction and deliver excitement and unforgettable experiences to their customers through unrivaled solutions (products, services, information and systems).
Branding Slogan
Perfect moments, always
Their Values
(1) Commitment to Customer Satisfaction
They seek to achieve unsurpassed levels of customer satisfaction by understanding the needs of their customers and consistently exceeding their expectations.
(2) Responsibility to Stakeholders
They satisfy their stakeholders by creating enhanced corporate value through continuous innovation.
(3) Fair Dealing with Business Partners
They strive for fairness and Win-Win outcomes in their relationships with their business partners.
(4) Employee Initiative and creativity
Their employees actively tap their unique talents and strengths to generate additional value.
(5) Social Responsibility
Through equitable and transparent corporate practices, they contribute to the development of the communities in which they operate.
(6) Global Conscience
They care deeply about the Earth’s environment and humanity’s rich cultural and historic diversity.
