Mission

To provide their customers with quality solutions through the supply of medical and scientific technology based products, services and information.

Vision

To be a high performing organization serving clinical, health and science in the Pacific.

Quality Policy

Their Quality Policy is defined and strongly driven by the following management principles and behaviours: 

• - Build a mutually profitable relationship with their customers, ensuring their long-term success, through the understanding of their needs
• - Achieve their commitments for quality, cost, and schedule
• - Enhance the systematic research and use of best preventive practices at all levels and ensure reliable risk management
• - Drive continual improvement and innovation based upon efficient business processes, well-defined measurements, best practices, and customer surveys
• - Develop staff competencies, creativity, empowerment and accountability through appropriate development programs and show strong management involvement and commitment