The Ministry of Public Administration works on the advancement and modernization of the entire state administrative apparatus in order to efficiently, transparently, professionally and impartially serve to all citizens, businesses and institutions of the Republic of Kosovo. To achieve this goal, the Ministry of Public Administration, pursuant to Regulation no. 02/2011 on the Areas of Administrative Responsibility of the Office of the Prime Minister and Ministries, exercises the following responsibilities:

drafts and supervises the implementation of civil service policies;
 
identifies the priorities, proposes and coordinates the process of public administration reform;
 
develops, promotes and coordinates the implementation of capacity building policies in civil service and public administration in Kosovo;
 
administers the civil service payroll;
 
maintains and manages the Kosovo Civil Service Central Register;
 
conducts trainings and professional capacity building of civil servants;
 
provides engineering and construction management services for the institutions of the Republic of Kosovo;
 
maintains and administers the register of all public administration bodies in the Republic of Kosovo;
 
establishes standards and information technology services, including e-Government, for Kosovo institutions and coordinates the safety of information technology services;
 
develops and coordinates the implementation of policies related to the registration of NGOs;
 
prepares the annual report on the overall situation of the Civil Service and submits it to the Government of Kosovo;
 
represents the Government of Kosovo and, together with the Ministry of Finance, negotiates with Civil Service Unions; and performs other duties assigned by the relevant legislation in force.