The Office of the Ombudsman also Samoa’s National Human Rights Institution provides advice to the general public on matters relating to good governance and investigate practices of maladministration of government agencies. It also carries out research and conducts activities in the promotion and protection of human rights in Samoa and conducts investigations concerning the abuse of power by enforcement agencies.

Their Vision

The promotion of integrity in governance, the protection and promotion of human rights in Samoa and equal and fair treatment of people

Their Mission

• providing effective, timely and independent complaints resolution services on matters of maladministration and misuse of authority by prescribed disciplinary forces
• empowering all people to understand and exercise their human rights and responsibilities
• holding government accountable to good governance and human rights standards and obligations
• building and strengthening partnerships that encourages action on good governance and human rights